Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Websites
Affiliations
References
Timeline
Generic

MOH’D KHLEIFAT

AMMAN

Summary

Dynamic Sales Unit Manager with a proven track record at 51 Talk Headquarter, leading teams to exceed sales targets through strategic planning and exceptional leadership. Skilled in project management and team building, I enhanced client satisfaction and operational efficiency, driving significant growth in competitive markets.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Unit Manager

51 Talk Headquarter
08.2024 - Current
  • Led and developed a high-performing sales team, achieving and exceeding sales targets by ##%, through strategic planning and performance monitoring.
  • Oversaw recruitment, training, and development of team members, enhancing operational efficiency and achieving company KPIs.
  • Maintained strong client relationships, ensuring operational excellence and improving client satisfaction by ##%.

Sales Unit Manager

Money for Finance
11.2022 - 08.2024
  • Managed a team of sales representatives, achieving and exceeding sales targets by ##% through continuous guidance, communication, and encouragement.
  • Assisted sales manager in achieving company KPIs by implementing strategic sales plans and performance monitoring.
  • Fostered a collaborative team environment, enhancing operational efficiency and improving client satisfaction by ##%.

Team Leader & Acting City Manager

Makane.com
UAE , Iraq , Jordan
03.2021 - 11.2022
  • Designed and implemented e-commerce plan, achieving ##% market share growth through targeted analysis and adjustments.
  • Oversaw sales team operations, supporting sales manager in strategy development, resulting in ##% sales revenue increase.
  • Led strategic planning initiatives to boost operational efficiency and enhance client satisfaction by ##%.

Sales Consultant

Al Nisr Al Arabi for Insurance
02.2019 - 03.2021
  • Responsible for measurements of KPIs and marketing strategies and developing advanced product knowledge and customer’s relations.

Customer Service Advisor

Zain Jordan
02.2018 - 01.2019
  • Customer Support: Assisting customers with inquiries, issues, and providing information about Zain Jordan’s products and services.
  • Resolving Complaints: Addressing customer complaints professionally and efficiently, aiming to resolve issues promptly.

Forex Trader

own bussiness
Amman
01.2018 - 01.2019
  • Convinced clients to open wallets for trading.
  • Analyzed and monitored foreign exchange markets to identify profitable trading opportunities.

Payroll Officer

Shark for Security & Armed Protection
08.2017 - 01.2018
  • Gained understanding of corporate values and employee care.
    Cultivated a distinctive viewpoint on employee relations and workplace culture.
  • Conducted audits of employee earnings to verify accuracy of reported hours worked.
  • Reconciled payroll accounts on a monthly basis to ensure accuracy of data entry into the system.

Volunteer as a Tour Guide

Ministry of Tourism, Jordan
Jordan
01.2017 - 12.2017
  • Promoting Tourism Services: Providing information about local attractions, tours, accommodations, and cultural activities to visitors or tourists.

Education

Bachelor Degree - Accounting

Balqa’a Applied University
Amman Jordan
01.2017

Skills

  • Project Management
  • Time Management
  • Communication Skills
  • Public Relations
  • Leadership
  • Process Improvement
  • Computer Skills
  • Arabic
  • English
  • Team building
  • Market research
  • Strategic planning
  • Time management
  • Staff development
  • Sales management

Accomplishments

Recognized for outstanding individual sales performance by achieving the second-highest unit price in January at 51Talk

Certification

  • A Certified Cost Controller (CCC) is a professional credential that validates expertise in cost management and control within project environments

Languages

Arabic
First Language
English
Upper Intermediate (B2)
B2

Affiliations

  • The 3CX CRM builder is a versatile tool that seamlessly integrates CRM functionalities with the 3CX phone system, enhancing sales workflows and improving customer engagement

References

References available upon request.

Timeline

Sales Unit Manager

51 Talk Headquarter
08.2024 - Current

Sales Unit Manager

Money for Finance
11.2022 - 08.2024

Team Leader & Acting City Manager

Makane.com
03.2021 - 11.2022

Sales Consultant

Al Nisr Al Arabi for Insurance
02.2019 - 03.2021

Customer Service Advisor

Zain Jordan
02.2018 - 01.2019

Forex Trader

own bussiness
01.2018 - 01.2019

Payroll Officer

Shark for Security & Armed Protection
08.2017 - 01.2018

Volunteer as a Tour Guide

Ministry of Tourism, Jordan
01.2017 - 12.2017

Bachelor Degree - Accounting

Balqa’a Applied University

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MOH’D KHLEIFAT