Mohammad Khliefat

• Led and developed sales teams, consistently exceeding targets through strategic planning, pipeline management, and performance monitoring.
• Managed recruitment, training, and development to enhance team productivity and KPI performance.
• Supported development and implementation of policies, procedures, and operational regulations.
• Assisted in development and implementation of policies, procedures, and regulations for unit operations.

• Managed recruitment, training, and development to improve team productivity and KPI performance.
• Maintained client relationships, driving satisfaction, retention, and business results.
• Assisted in developing and implementing policies, procedures, and operational regulations.

Team Leader & Acting City Manager – Makane.com | UAE, Iraq, Jordan, Ras Al Khaimah, Dubai, Sharjah, Baghdad, Amman

• Designed and implemented e-commerce strategies, driving market share growth through data analysis and operational improvements.
• Supported sales strategy development, achieving measurable revenue increases.
• Led strategic planning to improve operational efficiency, client satisfaction, and business performance across multiple markets.
• Managed multi-market operations, ensuring alignment with company goals and consistent performance.
• Set team performance expectations, monitored progress, and provided feedback to achieve targets.

• Measured KPIs and implemented marketing strategies while developing product expertise and strong customer relationships.
• Applied consultative sales techniques to identify customer needs and recommend appropriate products and services.

• Customer Support: Assisting customers with inquiries, issues, and providing information about Zain Jordan's products and services.
• Resolving Complaints: Addressing customer complaints professionally and efficiently, aiming to resolve issues promptly.

• Managed personal and client trading accounts on MT4, gaining expertise in order types, trading tools, and market analysis.
• Acquired and guided clients, improving client onboarding and relationship management.
• Analyzed forex markets to identify profitable opportunities, contributing to measurable trading success and revenue growth.

Payroll Officer – Shark for Security & Armed Protection, Jordan

• Ensured accuracy of payroll data by auditing employee earnings and reconciling accounts monthly.
• Developed a strong understanding of corporate values, employee relations, and workplace culture.
• Supported operational efficiency through precise data entry and payroll management.

• Promoting Tourism Services: Providing information about local attractions, tours, accommodations, and cultural activities to visitors or tourists.
• Assisted with special events and programs.