ZILA ARSLANIAN
Yerevan
Summary
Professional compliance analyst with a strong background in regulatory frameworks and risk management. Highly skilled in policy development, audit processes, and maintaining adherence to legal standards. Focused on fostering team collaboration and achieving tangible results, while seamlessly adapting to changing requirements. Renowned for analytical skills, integrity, and reliability in delivering impactful solutions. Experienced office management and administration professional with a proven track record of enhancing productivity and efficiency. Skilled leader excelling in streamlining operations and ensuring service excellence. Proactively plans day-to-day operations and resolves service issues. Possesses advanced abilities in addressing team and business challenges to drive success. Exceptional at managing both team and personal time to consistently surpass expectations.
Overview
9
9
years of professional experience
Work History
Compliance Analyst
ACX COMPLIANCE
08.2024 - Current
- Conducted reviews and assessments of customer activities to ensure compliance with internal policies and regulatory requirements.
- Investigated and reported suspicious activities to mitigate financial and operational risks.
- Prepared detailed compliance reports and recommendations based on findings.
Office Manager
TECHSIREN LLC
04.2022 - 08.2023
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Allocated resources, calendars and schedules effectively.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Collaborated closely with other managers to smooth and improve office operations.
Sales Consultant
Karcher LLC
08.2019 - 06.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Followed up with existing customers to provide additional support and address concerns.
- Shared comprehensive brand and product knowledge to maximise sales.
- Secured new clients through targeted prospecting and networking.
Gold Jewelry Salesperson
Bourjois Jewelry
06.2017 - 08.2018
- Greeted customers, helped locate merchandise, and suggested suitable options
- Displayed merchandise by arranging in appealing ways to boost sales.
- Provided after-sales support, including adjustments, repairs, and cleaning, to ensure customer satisfaction.
Kindergarten English Teacher
Rainbow Kindergarten
03.2016 - 06.2017
- Developed innovative lesson plans to engage students in English language learning
- Coordinated activities to encourage interest in reading.
- Completed assessment cycles to facilitate development of individualised learning programmes.
Education
Certificate of Higher Education - High school
Shamilian School
Bachelor of Business Administration - Business Management
European University of Armenia
05.2021
Skills
- Business strategy
- Team Leadership
- Staff recruitment
- Brand management
- Staff mentoring
- Issue resolution
- Contract development and management
- Budgetary governance
- Compliance monitoring
- Corrective action plans
Languages
English
Advanced
C1
Turkish
Proficient
C2
Arabic
Advanced
C1
Armenian
Proficient
C2
Timeline
Compliance Analyst
ACX COMPLIANCE
08.2024 - Current
Office Manager
TECHSIREN LLC
04.2022 - 08.2023
Sales Consultant
Karcher LLC
08.2019 - 06.2021
Gold Jewelry Salesperson
Bourjois Jewelry
06.2017 - 08.2018
Kindergarten English Teacher
Rainbow Kindergarten
03.2016 - 06.2017
Certificate of Higher Education - High school
Shamilian School
Bachelor of Business Administration - Business Management
European University of Armenia
Similar Profiles
LUCY SARGSYANLUCY SARGSYAN
Compliance Analyst at ACX ComplianceCompliance Analyst at ACX Compliance
Nishant SharmaNishant Sharma
Senior Product Manager at Oracle ACXSenior Product Manager at Oracle ACX
Meghan DuranMeghan Duran
Narrator at ACXNarrator at ACX