Zaid Zuhdi Rashad abulfielat
Amman,AM
Summary
Focused Showroom Manager promoting more than 10 years' expertise in high-pressure environments. A true leader with the desire to be challenged. Looking for a new opportunity with an organization that offers advancement.
Overview
23
23
years of professional experience
Work History
Sales and show room manager
Maxxis tires company (JTE)
Amman
01.2023 - 09.2023
- Maintained customer database and tracked sales trends.
- Developed store merchandising strategies to optimize product visibility and increase sales.
- Oversaw daily operations of showroom, including staff scheduling and inventory management.
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
Manager
Tche Tche Premier Khilda
Amman, Amman
05.2020 - 08.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Sales and show room manager
Freddy For Music
Amman
01.2010 - 01.2020
- Maintained customer database and tracked sales trends.
- Developed store merchandising strategies to optimize product visibility and increase sales.
- Oversaw daily operations of showroom, including staff scheduling and inventory management.
- Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
Main secretary
Al Rabiah Office for maids
Amman
01.2008 - 01.2010
- Managed office supplies inventory and placed orders when necessary.
- Assisted with data entry of confidential information into database system.
- Prepared agendas and took minutes during meetings.
- Provided administrative support to managers including scheduling appointments, organizing travel plans and preparing expense reports.
Supervisor
Pionex Company
Amman
01.2003 - 01.2008
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
Supervisor
Al Quds restaurant
Amman
01.2001 - 01.2003
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
Education
A Full MS Office Computer Course.A Full English Language Course.Advanced English Conversation.Office Skills.Diploma In Sight & Sound Educational Center. -
Courses: A Full MS Office Computer Course., A Full English Language Course., Advanced English Conversation., Office Skills.
Skills
- Marketing
- Business Development
- Performance Management
- Operations Management
- Policy Implementation
- Strategic Planning
- Workforce Management
- Contract Management
- Business Administration
- Financial Management
- Customer Relationship Management (CRM)
- Budget Control
- Salesforce Management
- Negotiation
- Sales Techniques
- Business Planning
- Sales and Marketing
- Team Leadership
Languages
Arabic
First Language
English
Advanced
C1
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Timeline
Sales and show room manager - Maxxis tires company (JTE)
01.2023 - 09.2023
Manager - Tche Tche Premier Khilda
05.2020 - 08.2022
Sales and show room manager - Freddy For Music
01.2010 - 01.2020
Main secretary - Al Rabiah Office for maids
01.2008 - 01.2010
Supervisor - Pionex Company
01.2003 - 01.2008
Supervisor - Al Quds restaurant
01.2001 - 01.2003
- A Full MS Office Computer Course.A Full English Language Course.Advanced English Conversation.Office Skills.Diploma In Sight & Sound Educational Center.,