Zaid Majali

Core Responsibilities:

• Spearhead end-to-end procurement operations for donor-funded projects, ensuring alignment with organizational policies and international donor compliance frameworks (e.g., UK FCDO, GAC).
• Lead strategic sourcing efforts by planning procurement pipelines, conducting market research, and executing tenders for high-value contracts and framework agreements.
• Oversee cross-functional purchasing activities, consolidating requests across projects to leverage economies of scale and optimize vendor selection.
• Manage entire procurement lifecycle — from requisition and RFQ/RFP launch to vendor evaluation, PO issuance, delivery follow-up, and asset handover.
• Maintain centralized vendor and asset registers, including due diligence documentation, performance metrics, and donor visibility tags.
• Support logistics operations such as equipment movement, customs clearance, and tax exemption processes with Jordanian authorities.
• Collaborate closely with legal, finance, and program teams to ensure timely procurement planning, contract compliance, and risk mitigation.
• Drive continuous improvement by introducing standard operating procedures (SOPs), procurement templates, and internal tracking tools.

Key Achievements:

• Delivered over 200 procurement actions across 5+ projects in under 12 months, maintaining 100% audit compliance.
• Reduced procurement cycle time by 20% through the introduction of automated checklists and better stakeholder coordination.
• Played a pivotal role in managing high-value tenders (~USD 500K+), ensuring full transparency and competitiveness in supplier selection.

Core Responsibilities:

• Supporting the procurement function across all group companies by coordinating the purchase of goods and services in line with cost, quality, and delivery expectations.
• Assisting in the planning and management of procurement activities to align with the group’s operational goals.
• Contributing to the preparation, evaluation, and review of supplier agreements to support business needs and ensure value for money.
• Providing regular updates and reports to relevant stakeholders as needed.
• Continuously exploring alternative sourcing options to help improve efficiency, availability, and cost-effectiveness.
• Acting as the main point of contact for procurement-related matters within the group, while working closely with other departments to ensure smooth operations.

Key Achievements:

• Achieved a total purchasing cost saving of 7.5% within one year through strategic sourcing and vendor negotiations.
• Developed and implemented a centralized archiving system using coded references to link procurement actions across all departments.
• Independently managed end-to-end procurement operations for 21 companies within the group, effectively maintaining performance despite staff shortages.

Core Responsibilities:

• Reviewed purchase requests (PRs) for accuracy and compliance, and coordinated with requesters for clarification and follow-up.
• Provided timely updates and support on procurement processes within the assigned area.
• Assisted in the processing of payments, requisitions, and purchase orders in coordination with relevant teams.
• Supported the coordination of staff movement, attendance tracking, leave planning, and overtime management for UNHCR personnel.
• Participated in resettlement interviews with persons of concern (PoCs) to support their potential relocation to third countries.

Key Achievements:

• Supported the delivery of financial assistance and sponsorship services for over 30,000 family cases, contributing to operational efficiency and humanitarian impact.
• Gained valuable experience in liaising with diplomatic entities by helping process over 1,000 resettlement cases.
• Contributed as part of a large multi-functional team working to serve and support nearly 750,000 refugees across Jordan.