Yazan Rawashdeh

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Conducted research to stay up-to-date with industry trends, prices and market competition.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
• Used consultative sales approach to understand and meet customer needs.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Working on MSD- Organon products ( Aerius , Nasonex , singulair , elocom , diprofis inj )

• Effectively improving awareness of pharmacy's health services.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Closely monitored department performance metrics.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
• Adhered to pharmacy laws and code of ethics.
• Helped achieve pharmacy business objectives by increasing sales and gross margins by 11%.
• Supervised and coached team of pharmacy technicians and trainees.
• Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
• Provided primary customer support to internal and external customers.
• Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care

Voluntarily participated in Covid-19 vaccination program 2021

• Used Microsoft Word and other software tools to create documents and other communications.