Summary
Work History
Education
Skills
PERSONAL INNFORMATION
Volunteering
Timeline
Generic

Yamama Adem

Amman

Summary

Proven to excel in high-pressure environments, I leveraged my problem-solving and communication skills at Xvillage to enhance customer satisfaction and streamline operations. By fostering collaboration and maintaining meticulous organization, I significantly contributed to our team's ability to exceed company goals, demonstrating a tangible impact on efficiency and client relations.

Work History

Receptionist and CASHIER

Yamama
Amman
07.2024 - 10.2024
  • Greeted and assisted customers with inquiries, providing exceptional customer service
  • Managed cash transactions accurately and maintained records of daily cash flow
  • Handled phone calls and scheduled appointments efficiently
  • Ensured a clean and organized reception area to enhance client satisfaction
  • Collaborated with team members to support daily operations and meet company goals
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Education

Bachelor of science - computer science

American University of Madaba
Madaba, Jordan
06-2026

Skills

  • Problem-solving
  • Flexibility
  • Communication
  • Organization
  • Critical thinking
  • Collaboration
  • Work under pressure

PERSONAL INNFORMATION

  • Age: 22
  • Date of Birth: February 4th 2003
  • Nationality: Palestinian
  • Gender: Female
  • Residence: Amman, Marj Al-Hamam

Volunteering

Assistant – Orphans' Iftar | Shabab El Kheir

  • Assisted in organizing and distributing meals during an Iftar event for orphans.
  • Ensured smooth coordination and support for attendees.

Team Leader – Orphans' Iftar

  • Led a team in planning and distributing meals for a large-scale Iftar event.
  • Managed volunteers and ensured efficient meal distribution.

Volunteer – Tkiyet Um Ali

  • Participated in assembling and distributing food boxes for underprivileged families.
  • Assisted in logistics and coordination to ensure efficient distribution.

Timeline

Receptionist and CASHIER

Yamama
07.2024 - 10.2024

Bachelor of science - computer science

American University of Madaba
Yamama Adem