Waleed AlAttal
Amman-Jordan
Summary
Senior Flight Attendant with extensive experience at Jordan Aviation, specializing in safety compliance and crew training. Demonstrated success in improving passenger service and comfort while managing emergency situations effectively. Proficient in MS Office Suite and team communication, promoting a collaborative environment focused on safety and operational excellence.
Overview
11
11
years of professional experience
Work History
Senior Flight Attendant
Jordan Aviation
Amman
11.2017 - 04.2025
- Conducting pre-flight safety checks and ensuring the plane meets required standards
- Ensure compliance with policies and guidelines
- Support new crew induction and orientation
- Completing reports for relevant departments including HR, logistics, and operations, including status reports
- Admin and logistics support for on-land crew scheduling, liaison, and coordination
- Conducting team training and capacity building activities
- Managing and delivering safety and emergency training
- Offering information and support to ensure the safety and comfort of passengers.
- Welcoming passengers, verifying their tickets, and directing them to their seats.
- Ensuring high-standard service for passengers
- Responding to passengers' questions about flights, travel routes, and arrival times.
- Attending pre-flight briefings and studying all the details of the flight.
- Leading passengers in case of emergency and giving first aid to passengers if necessary.
- Offering support to passengers with special needs, including children, differently abled, and elderly passengers
Sales Assistant
Azadea Group
Amman
09.2014 - 10.2016
- Greeting customers and offering assistance
- Recommending products or merchandise to help customers
- Answering questions and addressing concerns Informing customers about sales, promotions, and policies
- Demonstrating products use
- Managing the cash registry
- Inventory and monitoring sales floor
- Reporting on sales trends
- Training new staff and offering them on-boarding orientation
- Liaise with relevant departments to create and coordinate shifts schedules
Education
BA - BUSINESS ADMINISTRATION
Philadelphia University
Amman, Jordan01.2016
Skills
- MS Office Suite
- Cloud storage solutions
- Collaboration tools
- Email management
- Team communication
- Safety compliance
- Crew training
- Passenger service
- First aid response
Languages
Mother tongue(s): Arabic
English
Listening c2 Reading C2 Spoken production C2 Spoken interaction C2 Writiing C1
Personal Information
- Date of Birth: 10/10/96
- Nationality: Jordanian
Timeline
Senior Flight Attendant
Jordan Aviation
11.2017 - 04.2025
Sales Assistant
Azadea Group
09.2014 - 10.2016
BA - BUSINESS ADMINISTRATION
Philadelphia University