Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic
Viktorya Sahakyan

Viktorya Sahakyan

Yerevan,Armenia

Summary

I have the skills of organizing and leading activities in the field of human resources, but I am eager to expand my opportunities in the field of customer relations, to manage processes of sales improvement and high-quality customer service, which is in high demand in our country.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Dispatch Coordinator

Reize Dispatch
Yerevan
06.2023 - 12.2024
  • Managed and organized the lines within the company, mostly connected with determining the directions.
  • Controlling the data and system analysis.

Program Manager

Simple Business Academy
Yerevan
05.2022 - 05.2023
  • Planned, organized webinars, seminars, trainings, and courses.
  • Recruited trainers.
  • Conducted market and competitor analysis.
  • Created content for social media.
  • Liaised with different universities, and enrolled students in different programs.

Head of Public Relations

Fin Leader company
Yerevan
01.2019 - 12.2021
  • Maximized brand presence on various channels (e.g., web and social media).
  • Coordinated PR posts on social media.
  • Arranged interviews and press releases to promote the company and its services.
  • Attended networking events to build relationships with potential partners or customers.

Assistant

RA Administrative Court
Yerevan
02.2014 - 02.2015
  • Answered and directed phone calls.
  • Organized and scheduled appointments.
  • Developed and maintained a filing system.
  • Wrote and distributed emails, letters, and judicial acts.

Content Manager

CCI Center (Chamber of Commerce and Industry)
Yerevan
09.2013 - 12.2013
  • 150+ companies made representative in Chamber of Commerce and Industry official website
  • Organized content into appropriate categories for easy access by users.

Education

Public Administration -

Yerevan State University
Yerevan
01.2013

Skills

  • HR management
  • Program management
  • Recruiting
  • Google Workspace
  • Microsoft Office
  • Event management
  • Social media
  • Sales
  • Logistics management

Personal Information

  • Date of Birth: 09/15/92
  • Nationality: Armenian

Certification

  • May 2023 Digital Skills: Artificial Intelligence, Accenture
  • Nov 2021 HR Management, Business Development Group
  • Feb 2020 Business fundamentals: Effective communication, The Open University

And The Open University Business School

Languages

Armenian
First Language
Russian
Advanced (C1)
C1
English
Advanced (C1)
C1

Timeline

Dispatch Coordinator

Reize Dispatch
06.2023 - 12.2024

Program Manager

Simple Business Academy
05.2022 - 05.2023

Head of Public Relations

Fin Leader company
01.2019 - 12.2021

Assistant

RA Administrative Court
02.2014 - 02.2015

Content Manager

CCI Center (Chamber of Commerce and Industry)
09.2013 - 12.2013

Public Administration -

Yerevan State University

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Viktorya Sahakyan