Tugce Sevim
Amman
Summary
Driven by a results-focused approach, I enhanced client satisfaction and portfolio performance at Yapi Kredi Bank through expert portfolio analysis and personalized client relationship management. My background also includes boosting sales support and implementing lean manufacturing processes at Biotalab as a Chemical Engineer, showcasing my ability to drive efficiency and support production process.
For the last 10 years I lived in different countries which are Ukraine, Senegal and Jordan and experienced different cultures.
Overview
5
5
years of professional experience
Work History
Commercial Banking, Assistant Portfolio Manager
Yapi Kredi Bank
05.2012 - 06.2013
- Managed portolio consists of commercial clients, improved client satisfaction by proactively addressing concerns related to their investments and offering personalized portfolio recommendations based on their needs.
- Assisted Portfolio Managers in preparing and delivering high-quality client presentations, showcasing investment strategies and portfolio performance results.
- Contributed to business growth by identifying potential new clients.
Retail Banking, Sales Support Specialist
Yapi Kredi Bank
07.2010 - 05.2012
- Prepared and presented sales reports to upper management.
- Participated in sales strategy meetings to provide valuable input resulting in the development of innovative approaches to reach target audiences.
- Supported branches to implement new projects.
- Participated CRM, MIS and IT infrastructure improvements.
- Boosted sales performance by providing timely and efficient support to the sales team.
Manufacturing Production Supervisor
Biotalab
05.2008 - 05.2009
- Improved production efficiency by implementing lean manufacturing processes and reducing waste in the workplace.
- Collaborated with cross-functional teams such as engineering, quality assurance, and logistics to troubleshoot problems and implement effective solutions for process improvements.
Education
Bachelor of Science - Chemical Engineering
Marmara University
Istanbul, TurkiyeMBA - Engineering Management
Istanbul Technical University
Istanbul, TurkiyeSkills
- Process Management
- Planning and coordination
- Portfolio Analysis
- Portfolio Management
Languages
Turkish
Native language
English
Advanced
C1
French
Beginner
A1
Timeline
Commercial Banking, Assistant Portfolio Manager
Yapi Kredi Bank
05.2012 - 06.2013
Retail Banking, Sales Support Specialist
Yapi Kredi Bank
07.2010 - 05.2012
Manufacturing Production Supervisor
Biotalab
05.2008 - 05.2009
Bachelor of Science - Chemical Engineering
Marmara University
MBA - Engineering Management
Istanbul Technical University
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