Tigran Ramazyan
Yerevan,ER
Summary
Courteous casino professional offering y and YEREVAN proficiencies developed over 3 years of related experience. Adept at inspecting cards and equipment, seating patrons, selling gambling chips, tokens and tickets and collecting money from dealers. Impressive and patient worker with capabilities in providing training and orientation to new runners.
Overview
9
9
years of professional experience
Work History
Betting Operator
FONBET
MOSCOW, MOSCOW
02.2023 - 03.2024
- Collaborated with other departments to ensure smooth operations of the betting service.
- Created and maintained a database of customer profiles, tracking all bets placed.
- Monitored betting activities for suspicious transactions, ensuring compliance with regulatory requirements.
- Processed customer payments, withdrawals, deposits and refunds in a timely manner.
Monitoring Specialist
BETCONSTRUCT
YEREVAN, YEREVAN
01.2017 - 02.2023
- Monitored and analyzed system performance metrics to identify potential issues.
- Developed and implemented procedures for monitoring systems, networks, applications, and services.
- Identified, diagnosed, and resolved technical problems related to network and system availability.
- Performed proactive maintenance activities to ensure optimal system performance.
Manager of Operations
Eurofootball
Yerevan, Yerevan
01.2015 - 02.2017
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Created and managed budgets for operational departments and monitored progress against goals.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
Education
Master of Arts - Political Science and Government
UNIVERSITY OF FOREIGN AFFEIRS
YEREVAN01-2014
High School Diploma -
109 SHOOL
YEREVAN09-2008
Skills
- Financial Transactions Management
- Risk management expertise
- Stress Tolerance
- Process improvement initiatives
Timeline
Betting Operator
FONBET
02.2023 - 03.2024
Monitoring Specialist
BETCONSTRUCT
01.2017 - 02.2023
Manager of Operations
Eurofootball
01.2015 - 02.2017
Master of Arts - Political Science and Government
UNIVERSITY OF FOREIGN AFFEIRS
High School Diploma -
109 SHOOL
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