Tatevik Mkhitaryan

• Set Product longterm and shortterm roadmaps based on the product vision.
• Build a User Story Map and organize work into releases.
• Prioritize Product backlog and define sprint scope.
• Write PRDs and FRDs.
• Define user story requirements and acceptance criteria
• Work collaboratively with Design team to achieve best user experience.
• Work closely with Customer Support representatives to capture VoC
• Track website overall performance through heatmaps to make data-driven decisions.

As a Product owner of Ineco-mobile and Ineco-online platforms, my team and I released features like Order new card (mobile), Create Digital card (both platforms), Change account plan (both platforms), Card applications (both platforms), Support section (mobile), Reset Password (both platforms), etc.

• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Owned and prioritized product backlog.
• Focused on building critical features up front in order to identify constraints and technical challenges.
• Allocated and approved team resource usage.
• Suggested enhancements to product design that would improve user experience.
• Responsible for final acceptance of product features based on the requirements provided to the development team

• Wrote PRDs, defined epics, user stories, and related documentation.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Reported on status for each project to appropriate stakeholders.

• Organized and carried out trainings on "Procurement and Supply Chain Management"

• Undertook visits to future grantees to review administrative set up of their organizations making appropriate recommendations as required.
• Organized capacity building events, including trainings.
• Coordinated presentations for customers and project members to detail project scope, progress and results.
• Wrote technical narratives to document processes and design changes.
• Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.

• Developed the Procurement procedure of the organization
• Researched new vendors and partners to obtain most cost-effective pricing for goods.
• Identified new and more cost-effective suppliers through participation in industry networking events.
• Drafted and delivered bid invitations to supplier firms.
• Prepared and maintained purchasing records, reports and price lists
• Administered contract performance including delivery, receipt, warranty, damages and insurance.

• Acted as a Head of Administrative department for 2 months coordinating procurement and administrative workflow of the organization
• Prepared official outgoing letters
• Run Head Office warehouse