Sos Harutyunyan
Yerevan
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager
ARD Global LLC
01.2024 - 08.2025
- Accepted and processed client orders, ensuring accurate project execution.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Attracted new customers and developed business strategies to expand the client base.
- Actively participated in the implementation of the automated production system.
Project Lead & Teacher
Teach for Armenia (Lori, Dsegh School)
08.2020 - 06.2022
- Taught mathematics — including algebra and geometry — to students in grades 4–12.
- Partnered with project team members to identify and quickly address problems.
- Led coordination efforts between parents and community stakeholders.
- Over a two-year period, students’ academic performance at Dsegh School improved by approximately 35%, significantly exceeding the average benchmark.
IT Service Desk Senior Specialist
Inecobank CJSC
06.2018 - 08.2020
- Supported corporate clients and internal staff in IT operations.
- Maintained and optimized multi-branch network infrastructure, ensuring continuous and secure system performance.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Supported department leadership in implementing new policies, procedures and controls.
- Ensured smooth operation of network systems across multiple branches.
End-User Support Specialist
American University of Armenia (AUA)
06.2013 - 06.2018
- Maintained master RMS list of users across various platforms, and direct and remote access points.
- Continuously checked system and user data, logins, and file permissions to monitor data safety and end-user efficiency.
- Installed, configured and maintained computer systems and network connections.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Generated reports to track performance and analyze trends.
Network & System Administrator
EMH Construction Company
11.2009 - 02.2010
- Managed network systems and ensured system security.
- Installed and updated software, maintained IT infrastructure.
Network & System Administrator
Orian Link (Internet Provider)
11.2008 - 07.2009
- Installed radio antennas and access points.
- Controlled uninterrupted network operation for clients.
- Provided software and hardware technical support.
Education
Master’s Degree - Mathematics, Physics & IT
Shirak State University
01.2022
Master’s Degree - Computer Systems & Informatics
Yerevan State Engineering University
01.2010
Bachelor’s Degree - Computer Science
Yerevan State Engineering University
01.2008
Skills
- Project Management: Planning, scheduling, monitoring, reporting, workflow optimization
- IT & Systems: CRM implementation, IT support, network administration
- Leadership & Communication: Team coordination, stakeholder management, negotiation skills
- Operations & Logistics: Cargo coordination, inventory tracking, client negotiations
Certification
- Project Management Professional – Business Development Group (2020)
- Project Management Fundamentals – Business Development Group (2019)
- Leadership Development – Center of Leadership Development (2008)
- Microsoft SQL Server 2012 Administration – Microsoft Innovation Center (2014)
- C# Programming Course – Microsoft Innovation Center (2016)
- Additional programming experience in MySQL, PHP, Python
Languages
Armenian (native)
English (intermediate)
Russian (intermediate)
Military Service
Armed Forces of the Republic of Armenia – Jun 2010 to Jun 2012
Timeline
Project Manager
ARD Global LLC
01.2024 - 08.2025
Project Lead & Teacher
Teach for Armenia (Lori, Dsegh School)
08.2020 - 06.2022
IT Service Desk Senior Specialist
Inecobank CJSC
06.2018 - 08.2020
End-User Support Specialist
American University of Armenia (AUA)
06.2013 - 06.2018
Network & System Administrator
EMH Construction Company
11.2009 - 02.2010
Network & System Administrator
Orian Link (Internet Provider)
11.2008 - 07.2009
Master’s Degree - Computer Systems & Informatics
Yerevan State Engineering University
Bachelor’s Degree - Computer Science
Yerevan State Engineering University
Master’s Degree - Mathematics, Physics & IT
Shirak State University