Solomon Worku Negash
Gonder,AM
Summary
Dynamic IT Manager with extensive experience at Commercial Bank of Ethiopia, excelling in system performance monitoring and network troubleshooting. Proven track record in enhancing IT efficiency and implementing robust cybersecurity measures. Strong team leadership skills complemented by a deep understanding of IT policy development, driving significant improvements in operational effectiveness.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Manager
Commercial Bank of Ethiopia
01.2020 - Current
- Monitored system performance and identified areas for improvement.
- Managed backup, user account and helpdesk systems.
- Monitored system performance and identified areas of improvement.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Recruited, trained and supervised IT department staff.
- Analyzed user needs and developed specifications for new systems or modifications.
- Conducted research to identify new technologies that could improve operations.
- Supervised lifecycle processes pertaining to IT framework.
- Completed day-to-day duties accurately and efficiently.
IT Senior Officer
Commercial Bank of Ethiopia
Addis Ababa
07.2018 - 01.2020
- Performed system maintenance tasks such as patch management and antivirus updates.
- Met with users, vendors and technicians to determine computing requirements.
- Managed backup, user account and helpdesk systems.
- Monitored system performance to ensure all systems were running efficiently.
- Troubleshot complex technical problems related to networking, hardware, software and applications.
- Conducted regular audits of IT assets to identify potential vulnerabilities.
- Developed, documented and implemented IT policies and procedures.
- Set up new computers with operating systems according to company standards.
- Implemented encryption solutions to protect sensitive data from unauthorized access.
- Configured routers, switches, VPNs, VoIP phones as per business requirements.
- Evaluated current IT infrastructure against industry best practices for efficiency improvements.
System Administrator
Commercial Bank of Ethiopia
Addis Ababa
07.2017 - 06.2018
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Provided guidance on best practices related to system administration procedures.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Developed and maintained comprehensive documentation for system configurations and procedures.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Designed, configured and tested computer hardware and operating system software.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
Associate IT Officer
Commercial Bank of Ethiopia
Gondar
10.2012 - 06.2017
- Met with users, vendors and technicians to determine computing requirements.
- Configured routers, switches, firewalls, VPNs and other network devices according to organizational standards.
- Assisted in developing policies for the secure use of IT systems by staff members.
- Performed regular maintenance tasks such as defragmenting hard drives and running virus scans.
- Managed backup, user account and helpdesk systems.
- Created user accounts, set passwords and provided access rights to users.
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
- Assigned and reviewed work of IT project managers, systems analysts and developers.
Database Administrator
Amhara BoFED
Gondar
03.2012 - 10.2012
- Developed and enforced database administration policies and procedures.
- Managed multiple databases running on different platforms including Windows, Linux and UNIX systems.
- Created and monitored performance metrics to keep databases functioning at optimal capacity.
- Developed and implemented database security measures to ensure data protection.
- Provided technical support and training to end-users and junior DBAs.
- Analyzed database applications and made necessary adjustments to parameters and architecture to improve performance.
- Configured user accounts, privileges, roles, profiles. in the database server.
- Supported end users in selecting, procuring and using software applications.
- Managed user access and privileges to secure sensitive data effectively.
Education
Master of Science - Computer Science
University of Gondar
Gondar, Ethiopia03-2014
Bachelor of Science - Computer Science
University of Gondar
Gondar, Ethiopia06-2009
Skills
- System performance monitoring
- Network troubleshooting
- Backup management
- Helpdesk systems management
- User account administration
- IT policy development
- Team leadership
- Data protection
- Project management
- ITIL framework
- Cybersecurity best practices
- Systems analysis
- Network architecture
Certification
- CCNA /Cisco/
- HCNA
- ITIL V3
- Certified in Cybersecurity /CC/ ISC2
- Data analysis from AWS
- Fundamentals of Business Analysis
- HTML, CSS and Java Script
Languages
Amharic
First Language
English
Upper Intermediate (B2)
B2
Timeline
IT Manager
Commercial Bank of Ethiopia
01.2020 - Current
IT Senior Officer
Commercial Bank of Ethiopia
07.2018 - 01.2020
System Administrator
Commercial Bank of Ethiopia
07.2017 - 06.2018
Associate IT Officer
Commercial Bank of Ethiopia
10.2012 - 06.2017
Database Administrator
Amhara BoFED
03.2012 - 10.2012
Master of Science - Computer Science
University of Gondar
Bachelor of Science - Computer Science
University of Gondar
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