SERGEI KAZHAEV
Summary
Experienced tourism professional with a strong background in sales, marketing, and reservations. Proven ability to establish and maintain client relationships, conduct market analysis, and provide personalized travel solutions. Seeking to leverage my expertise in the tourism industry to contribute to a dynamic organization in Canada.
Overview
13
13
years of professional experience
Work History
Reservation Manager
Maldiviana (TO)
12.2020 - 02.2024
- Implemented efficient workflows, query templates, and a tracking system for requests.
- Managed high-volume reservations and bookings for clients traveling to the Maldives and Thailand.
- Conducted hotel inspections and assessments in the Maldives and Thailand
- Established an intuitive hotel database for easy information retrieval.
Sales Manager
Dusit Thani Maldives (Resort)
10.2018 - 10.2019
- Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
- Maintained strong client relationships, resulting in repeat business and positive referrals.
- Organized and conducted successful promotional events, including webinars and seminars, to attract new clients.
- Highlighted hotel features and amenities through site inspections, contributing to increased booking
Sales & Marketing Manager
Asia Journeys Exclusive (DMC)
09.2015 - 10.2018
- Built and kept strong relationships with key clients from Russia and CIS, leading to more sales.
- Successfully negotiated good contract rates with hotel partners, leading to more revenue
- Communicated product quality and market comparisons by creating sales presentations.
Education
Master of Arts - Information Management
Moscow University of Culture And Art
Russia, Moscow02.2011
Skills
- Work Planning and Prioritization
- Travel bookings
- Dependable and Responsible
- Attention to Detail
- Time Management
- Relationship Building
- Reservation software knowledge
- Sales Presentations
Languages
Russian
Native language
English
Advanced
C1
Thai
Elementary
A2
Timeline
Reservation Manager
Maldiviana (TO)
12.2020 - 02.2024
Sales Manager
Dusit Thani Maldives (Resort)
10.2018 - 10.2019
Sales & Marketing Manager
Asia Journeys Exclusive (DMC)
09.2015 - 10.2018
Master of Arts - Information Management
Moscow University of Culture And Art
Similar Profiles
TseKi ChanTseKi Chan
2022 at to2022 at to
Atef Ahmad AladwanAtef Ahmad Aladwan
Reservation Manager at Intercontinental JordanReservation Manager at Intercontinental Jordan
Anas DalaiAnas Dalai
Reservation Manager at Dar AhlamReservation Manager at Dar Ahlam