MS office
Seda Vardanyan
Economist
Yerevan
Summary
Dynamic professional with a proven track record at the Road Department Fund, excelling in customer relations and quality assurance. Successfully enhanced project outcomes through effective team collaboration and analytical thinking, while championing software adoption that improved operational efficiency. Committed to delivering exceptional results and elevating customer satisfaction.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Supporting Specialist for the Tranche4
Road Department Fund
02.2024 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Head of Document Management Department
Road Department Found
10.2022 - 02.2024
Document Management Department Expert
Ministry of Territorial Administration and Infrast
11.2021 - 10.2022
Assistant Manager
Health and Labor Inspection Body
11.2017 - 04.2018
Education
Master of Arts - Public Administration
Academy of Management
Yerevan, Armenia 09.2015 - 05.2018
Bachelor of Science - Economics
Agricultural University
Yerevan, Armenia 09.2010 - 05.2015
Skills
Customer relations
Software
Certification
Contact Management using FIDIC Contracts
Timeline
Contact Management using FIDIC Contracts
09-2024
Supporting Specialist for the Tranche4
Road Department Fund
02.2024 - Current
Head of Document Management Department
Road Department Found
10.2022 - 02.2024
Document Management Department Expert
Ministry of Territorial Administration and Infrast
11.2021 - 10.2022
Assistant Manager
Health and Labor Inspection Body
11.2017 - 04.2018
Master of Arts - Public Administration
Academy of Management
09.2015 - 05.2018
Bachelor of Science - Economics
Agricultural University
09.2010 - 05.2015
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