Satenik Harutyunyan
Yerevan,Armenia
Summary
Motivated professional offering creative solutions in Product Management. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
3
3
years of professional experience
Work History
Technical Support Engineer
Veritas Technology LLC
12.2022 - Current
Content Writer/Content Manager
MYWinePlus.com
11.2022 - 08.2023
Customer Support Manager
BoomTech
05.2021 - 12.2022
Associate Project Manager
Backbone Branding
03.2021 - 04.2021
Education
Product Manager - Armenian Code Academy
09.2023
IT Project Manager Preparation - Business Support Center
05.2018
BA -
Brusov State University
05.2017
Skills
- Cross-Functional Collaboration
- Interpersonal Communication
- Problem Solving
- Research Skills
- Writing Skills
- Project Planning
- Agile Methodologies
- Teamwork and Collaboration
- Technical Troubleshooting
- Critical Thinking
- Project Management
- Process Improvement
- Application Installations
- Technical Documentation
- Problem-Solving
- Customer Service
- Requirements Gathering
- Ticket Queue Software
- Product Knowledge
- Technical Support
- Customer Success Management
- JIRA Systems
- Technical Expertise
- Customer Relationship Management
- Complaint Management
Languages
Armenian
First Language
English
Proficient (C2)
C2
Russian
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Turkish
Elementary (A2)
A2
Timeline
Technical Support Engineer
Veritas Technology LLC
12.2022 - Current
Content Writer/Content Manager
MYWinePlus.com
11.2022 - 08.2023
Customer Support Manager
BoomTech
05.2021 - 12.2022
Associate Project Manager
Backbone Branding
03.2021 - 04.2021
Product Manager - Armenian Code Academy
IT Project Manager Preparation - Business Support Center
BA -
Brusov State University
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