Samira Arakelyan
Summary
Enthusiastic and loyal customer service representative with over 5+ years of experience . Proven ability to perform effectively under pressure while maintaining a friendly and positive demeanor. Highly adaptable and flexible, fostering strong relationships with both customers and co-workers. Committed to enhancing customer satisfaction and contributing to a collaborative team atmosphere.
Overview
6
6
years of professional experience
Work History
Game Show Host
Imagine Live
12.2023 - Current
My primary responsibilities are to clearly and effectively explain the rules and procedures of the game, entertain and interact with a live audience. Creating and maintaining an energetic atmosphere, keeping participants active throughout the game.
Exhibitor
IGB Live 2024, Amsterdam, Netherlands — July 2024
- Represented Imagine Live, showcasing live casino games to a diverse audience.
- Engaged with attendees to build connections and promote industry insights.
Exhibitor
SBC Summit 2024, Lisbon, Portugal — September 2024
- Demonstrated live casino games to enhance brand visibility in the market.
- Networked with industry leaders and potential clients to expand business opportunities.
Game Presenter
Soft Construct
05.2021 - 10.2023
My responsibility was to interact with players, host a suite of casino games including Live Blackjack, Live Roulette, Live Poker, and Live Baccarat which can be viewed via streamed video links or broadcasted
Customer Service
Passport and Visa Office of RA
10.2018 - 11.2019
I was trusted with handling diplomatic passports and their needs with travel documents, etc.
Education
Psychologist, Bachelor Degree
Russian-Armenian University
Yerevan,Armenia06-2017
Skills
- Time Management
- Teamwork Stress management
- Sense of humor
- Problem solving
- Customer service
Languages
Armenian
Native language
Russian
Advanced
C1
English
Advanced
C1
Timeline
Game Show Host
Imagine Live
12.2023 - Current
Game Presenter
Soft Construct
05.2021 - 10.2023
Customer Service
Passport and Visa Office of RA
10.2018 - 11.2019
Psychologist, Bachelor Degree
Russian-Armenian University
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