Rudolf Arakelyan
Summary
Experienced HORECA professional with a strong background in food and beverage management, team leadership, and customer service. Proven ability to oversee high-volume operations, optimize performance, and maintain top-tier service standards. Passionate about hospitality, and eager to take the next step to lead innovative concepts, drive growth, and deliver exceptional guest experiences.
Overview
17
17
years of professional experience
Work History
Managing Director
"Oxygen Cafe & Restaurant" and "O2 Cafe and Bar"
Yerevan
03.2023 - 04.2025
- Oversee and coordinate operations of both venues to ensure efficiency and excellence
- Lead, train, and motivate management and staff teams
- Develop and implement business strategies to drive growth and profitability
- Maintain high standards of service, food quality, and ambiance
- Monitor financial performance, budgets, and cost controls
- Plan and execute marketing, branding, and promotional activities
- Ensure full compliance with health, safety, and licensing regulations
Head of Sales Department
"All in One" Armenia
Yerevan
02.2022 - 02.2023
- Develop and implement effective sales strategies
- Lead, mentor, and motivate the sales team
- Set sales targets and monitor performance
- Identify new market opportunities and client segments
- Maintain strong relationships with key clients and partners
- Provide regular sales forecasts and reports
Food & Beverage Director
"Jellyfish" Pool & Restaurant
Yerevan
07.2022 - 09.2022
- Manage daily F&B operations, including restaurant, bar, and poolside service
- Lead and train staff to ensure excellent customer service and efficiency
- Collaborate with chefs to ensure quality control and alignment of food and bar standards
- Monitor budgets, control costs, and optimize profit margins
- Plan and execute events, promotions, and seasonal offerings
- Ensure compliance with health, safety, and licensing standards
- Maintain and elevate the brand image
Director
"BREW" Cafe
Yerevan
01.2021 - 12.2021
- Manage day-to-day operations and ensure smooth service
- Lead and train café staff to deliver excellent customer experiences
- Monitor inventory, budgeting, and cost control
- Plan marketing and promotional activities with respective teams
- Maintain compliance with health and safety standards
- Drive revenue growth and customer retention
General Manager
EL Sky Bar
Yerevan
06.2016 - 12.2020
- Oversee daily operations and ensure exceptional guest service
- Hire, train, and manage staff, including bartenders, servers, and kitchen personnel
- Develop and execute strategies to increase revenue and profitability
- Coordinate with marketing for events, promotions, and social media presence
- Monitor inventory, budgets, and financial reports
- Ensure compliance with health, safety, and licensing regulations
- Maintain the brand image and high standards
Bartender
Golden Tulip Hotel
Yerevan
12.2015 - 06.2016
- Prepare and serve a variety of alcoholic and non-alcoholic beverages
- Greet guests, take orders, and ensure customer satisfaction
- Maintain cleanliness and organization of the bar area
- Follow hotel standards for drink presentation and hygiene
- Monitor stock levels and assist with inventory control
Bartender
EL Sky Bar
Yerevan
05.2014 - 06.2016
- Prepare and serve cocktails, wine, and other beverages according to standards
- Deliver friendly, professional service to all guests
- Maintain a clean, organized, and fully stocked bar
- Suggest drink pairings and upsell premium options
- Make up and refresh bar/cocktail menu
Bartender
Cafes and Restaurants
Tbilisi & Yerevan
05.2008 - 05.2014
- Mixed and served cocktails according to standards and guest preferences.
- Collaborated with kitchen staff to fulfill drink orders during busy shifts.
- Provided exceptional customer service to enhance guest experiences at the hotel.
- Maintained cleanliness and organization of the bar area at all times
- Trained new bartenders on techniques, recipes, and customer service expectations.
- Managed inventory levels and restocked supplies as needed for smooth operations.
Education
Some College (No Degree) - Food And Beverage Service
LEPL - Vocational College “ICARUS”
Tbilisi, Georgia05-2011
Bartender - Course for bartenders based on international standards
LEPL Tbilisi Vocational Training Center "Icarus"
Tbilisi, Georgia03.2010
Some College (No Degree) - Bartender
Georgian Bartenders Association
Tbilisi, Georgia05-2008
Skills
- Operations management
- Business strategy
- Brand development
- Client relationship management
- Team leadership
- Effective communication
- Mentoring and training
- Conflict resolution
Languages
Russian
First Language
Georgian
Advanced (C1)
C1
Armenian
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Timeline
Managing Director
"Oxygen Cafe & Restaurant" and "O2 Cafe and Bar"
03.2023 - 04.2025
Food & Beverage Director
"Jellyfish" Pool & Restaurant
07.2022 - 09.2022
Head of Sales Department
"All in One" Armenia
02.2022 - 02.2023
Director
"BREW" Cafe
01.2021 - 12.2021
General Manager
EL Sky Bar
06.2016 - 12.2020
Bartender
Golden Tulip Hotel
12.2015 - 06.2016
Bartender
EL Sky Bar
05.2014 - 06.2016
Bartender
Cafes and Restaurants
05.2008 - 05.2014
Some College (No Degree) - Food And Beverage Service
LEPL - Vocational College “ICARUS”
Bartender - Course for bartenders based on international standards
LEPL Tbilisi Vocational Training Center "Icarus"
Some College (No Degree) - Bartender
Georgian Bartenders Association
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