Romi Kalashyan
Yerevan,ER
Summary
Experienced with driver management, route optimization, and team leadership. Utilizes strategic planning to enhance efficiency and ensure timely deliveries. Track record of effective communication and problem-solving in dynamic environments.
Overview
11
11
years of professional experience
Work History
Driver Manager
ASEDL
03.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Collaborated with manufacturing and supply chain management.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Bar Manager
Boulevard Cafe
01.2018 - 01.2022
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 50% improvement over prior onboarding process.
Assistant to the CEO
Swarovski
04.2014 - 09.2017
- Developed strong relationships with vendors, suppliers, partners, resulting in reliable support services that contributed to smooth operations within the company.
- Provided exceptional customer service while representing the office of the CEO during interactions with clients or visitors at all levels of seniority.
- Strengthened interdepartmental collaboration through effective communication between the CEO and other senior executives.
- Assisted in budget management by monitoring expenses, reconciling financial reports, and making recommendations for cost savings where appropriate.
- Facilitated training and onboarding for incoming office staff.
- Improved company culture by assisting in the development and implementation of employee engagement initiatives led by the CEO.
- Led staff and vendors in providing high level of service for owner and guests.
- Maintained an organized office environment through meticulous record-keeping practices that facilitated easy access to relevant documents when needed.
Education
High School Diploma -
School 35 After N. Gogol of Yerevan
Yerevan09.2002
Skills
- Empathy and patience
- Customer service
- Budget management experience
- Effective communication
- Driver scheduling
- Active listening
- Stress management techniques
Languages
Armenian
Native language
Russian
Proficient
C2
English
Intermediate
B1
Timeline
Driver Manager
ASEDL
03.2022 - Current
Bar Manager
Boulevard Cafe
01.2018 - 01.2022
Assistant to the CEO
Swarovski
04.2014 - 09.2017
High School Diploma -
School 35 After N. Gogol of Yerevan
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