LAMIA AHMAD ALOMARI
Project Assistant
Amman
Summary
Dynamic and results-oriented professional with extensive experience in humanitarian and administrative sectors. Skilled in case management, program coordination, and team leadership, with a proven track record of supporting international organizations such as the International Organization for Migration (IOM) and the Norwegian Refugee Council (NRC). Adept at designing and delivering training programs, facilitating conflict resolution, and managing complex projects in high-pressure environments.
Recognized for exceptional interpersonal skills, cross-cultural understanding, and the ability to build collaborative relationships with stakeholders and beneficiaries. Proficient in data management, scheduling, and quality assurance, with a commitment to maintaining confidentiality and adhering to organizational standards. Self-motivated and highly organized, bringing a proactive approach to problem-solving and achieving organizational goals. Fluent in English and Arabic, with a strong dedication to promoting positive change and sustainable development.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Project Assistant,Case Management-Scheduling Unit
International Organization for Migration (IOM)
08.2023 - Current
- Undertake case management activities, including file integrity, program access, and scheduling services.
- Efficiently manage refugee case files and medical records, ensuring accurate tracking and timely updates.
- Conduct refugee interviews to record biographical information, completing necessary forms and data entry.
- Organize and schedule refugee appointments, issue notifications, and assist with logistics.
- Update systems with sensitive case information and perform quality assurance checks.
- Provide interpretation during interviews, logistical support, and notifications of results.
- Ensure confidentiality and integrity of case-related information, adhering to organizational standards.
- Participate in training sessions and provide regular reports on progress and accomplishments.
Freelance Trainer
Faker Center for Development and Training
01.2021 - Current
- Designed and delivered training courses and workshops on administrative and soft skills topics.
- Developed comprehensive training materials to enhance participant engagement and learning outcomes.
Technical ICLA Assistant
Norwegian Refugee Council (NRC)
04.2019 - 12.2024
- Delivered legal awareness sessions (LAS) and individual counseling for Syrian and Jordanian beneficiaries.
- Supported legal assistance, data collection, and field mapping activities.
- Supervised and supported ICLA volunteers in their fieldwork.
ICLA Officer
Norwegian Refugee Council (NRC)
01.2022 - 07.2023
- Supervised and coached ICLA volunteers, ensuring effective field support.
- Collaborated with community-based organizations (CBOs) and coordinated joint activities with other NRC core competencies.
- Facilitated Collaborative Dispute Resolution (CDR) and provided accompaniment services to beneficiaries.
- Acted as a focal point for external referrals and service mapping.
- Conducted quality assurance exercises and implemented findings through team coaching and training.
- Managed volunteer recruitment, training, and induction processes.
Child Protection Case Manager
International Medical Corps (IMC)
12.2016 - 04.2019
- Conducted risk assessments and safety planning for children and families.
- Collaborated with clients to develop individualized service plans and monitored their progress.
- Acted as the focal point for Preventing Sexual Exploitation and Abuse (PSEA) training.
- Coordinated service provision and ensured effective follow-up on cases.
Administrative Coordinator
Jordanian Teacher Syndicate
02.2012 - 11.2016
- Planned and managed administrative activities for senior leadership.
- Represented the superintendent/director in meetings and conferences.
- Ensured adherence to school board policies and facilitated departmental processes.
- Followed up on departmental matters to ensure timely responses and actions.
Education
MBA -
University of Jordan
Amman,Jordan 04.2001 -
BBA - International Relation And Strategic Studies
The Hashemite University
Zarqa,Jordan 04.2001 -
Skills
- Leadership and managerial expertise
- Training and public speaking
- Conflict resolution and complaint handling
- Event planning and coordination
- Data management and analysis
- Strong interpersonal and cross-cultural communication
- Workshop facilitation and focus group discussions
Timeline
Project Assistant,Case Management-Scheduling Unit
International Organization for Migration (IOM)
08.2023 - Current
ICLA Officer
Norwegian Refugee Council (NRC)
01.2022 - 07.2023
Freelance Trainer
Faker Center for Development and Training
01.2021 - Current
Technical ICLA Assistant
Norwegian Refugee Council (NRC)
04.2019 - 12.2024
Child Protection Case Manager
International Medical Corps (IMC)
12.2016 - 04.2019
Administrative Coordinator
Jordanian Teacher Syndicate
02.2012 - 11.2016
MBA -
University of Jordan
04.2001 -
BBA - International Relation And Strategic Studies
The Hashemite University
04.2001 -
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