Summary
Work History
Education
Skills
Languages
Profile Info
Accomplishments
Timeline
Generic
QUSAI ALDALABEEH

QUSAI ALDALABEEH

Amman

Summary

Dynamic Customer Service Representative with a proven track record at Crystal, excelling in resolving complaints and enhancing satisfaction. Leveraging advanced Excel skills and effective communication, I collaborated with teams to optimize service delivery, significantly improving customer experiences. Passionate about driving results and fostering teamwork in fast-paced environments.

Work History

Customer Service Representative

crystal
Amman
10.2025 - 11.2025
  • Resolved customer complaints with empathy and professionalism, enhancing overall satisfaction.
  • Processed customer orders and efficiently handled returns to streamline operations.
  • Collaborated with team members to optimize service delivery and improve customer experience.
  • Assisted customers with inquiries and provided accurate product information promptly.

Education

Bachelor - Economics, Finance & business

Al Al-Bayt University
06-2025

Entrepreneurship in Emerging Economies -

Harvard University (Online)

Digital Marketing & Marketing Strategy -

Harvard University (Online)

Skills

  • Advanced Excel skills
  • Financial Applications
  • Statistical Analysis
  • Project Management
  • Public Relations
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Digital marketing
  • Customer service
  • Financial analysis
  • Team collaboration

Languages

  • Arabic
  • English, Fluent
  • Arabic, Mother Language

Profile Info

A recent graduate in Economics of Finance and Business with a strong interest in finance, business strategy, and data analysis. Comfortable working with numbers and financial data, and experienced in using tools. Good at solving problems, working in teams, and communicating ideas clearly. Looking to start a career in finance, marketing, consulting, or business analysis.

Accomplishments

Academic Excellence Award – Top Graduates of the Class Awarded by [Al-Albayt University], 2025

Timeline

Customer Service Representative

crystal
10.2025 - 11.2025

Bachelor - Economics, Finance & business

Al Al-Bayt University

Entrepreneurship in Emerging Economies -

Harvard University (Online)

Digital Marketing & Marketing Strategy -

Harvard University (Online)
QUSAI ALDALABEEH