Osama Awad
Amman
Summary
High-achieving Auto Sales Associate driven to maximize sales, customer satisfaction and bottom line profitability.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Installer
Insul Fiber
10.2023 - Current
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Completed projects within budget constraints through careful planning and resource management.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Assisted in the development of installation guidelines based on industry standards, promoting consistency across all projects while meeting specific client requirements.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
Salesperson
Salem Store INC
07.2022 - 07.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Employer
AWAD GROUP INC
09.2017 - 05.2022
- Import/Export and distribution of all shisha and its accessories
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Effectively coached team members to reach weekly and monthly sales goals.
Salesperson
Shisha Plus
06.2015 - 07.2017
- Order packaging Inventory Customer care Ensured all orders were delivered in a timely manner
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Listened to customer needs and desires to identify and recommend optimal products.
- Increased average transaction value by upselling complementary products or services based on customer needs.
- Increased sales and customer satisfaction through personalized servicing.
Sales Manager
Master Group Corporation
01.2007 - 08.2014
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
High school diploma -
Tyser Thbyan High School
2006
Skills
- Sales strategy development
- Sales management
- Customer Relationship Building
- Relationship Building
- Customer care
- Sales process
- Closing Techniques
- Up-selling
- Sales closing
Languages
Arabic
Native language
Arabic
Proficient
C2
English
Intermediate
B1
Timeline
Installer
Insul Fiber
10.2023 - Current
Salesperson
Salem Store INC
07.2022 - 07.2023
Employer
AWAD GROUP INC
09.2017 - 05.2022
Salesperson
Shisha Plus
06.2015 - 07.2017
Sales Manager
Master Group Corporation
01.2007 - 08.2014
High school diploma -
Tyser Thbyan High School
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