I am a dynamic, self-motivated person who provides high standards of service to the facility. The ability to communicate and interact with a diverse range of people from different nationalities has made me a team player with strong leadership qualities and skills, along with the ability to learn quickly and adapt to an ever-changing environment. In addition to my experience and personal qualities, I possess a solid educational foundation and a passion for community education. I am extremely enthusiastic about Host Community School's focus on cultural awareness and would welcome the opportunity to contribute to NRC.
Overview
14
14
years of professional experience
Work History
Education Officer - Site Manager
Norwegian Refugee Council
Irbid, Irbid
03.2018 - Current
Company Overview: Education Project
The role of the Education Project Officer is the day-to-day implementation of the activities of the 'Education in Host' program of NRC.
The Education Officer supports NRC's 'Education in Host' program, working closely with 4-5 formal schools to implement program activities, build school capacity, and ensure a safe and inclusive learning environment. This position involves coordinating with school staff, quality monitoring, training, and supervising volunteers and staff.
Professional development for budgeting, planning, and purchasing requests for all the education programs, project items, and incentives.
Support in the development of new manuals and tools.
Program Implementation: Lead the implementation of NRC Education in Host's programs (Safe and Inclusive Schools, Learning Support Services, and Better Learning Program) within 4-5 schools.
Capacity Building: Provide training and support to school management and staff, including teaching and non-teaching personnel, to foster effective program execution.
Stakeholder Engagement: Collaborate with school committees and parents, ensuring active community participation and support.
Building profitable and strategic relationships with Organizations and Projects.
Quality Control: Oversee and validate self-reported activities from school management, submitting accurate reports to project management and IM Officer.
Tool Development and Revision: Contribute to the revision of existing program tools/manuals and support the development of new resources based on lessons learned.
Volunteer Oversight: Supervise 4-5 volunteers across schools, ensuring they effectively monitor student attendance, facilitate activities, engage parents, manage distribution of materials, and maintain positive relationships between NRC and school administration.
High-quality planning for implementing the project activities related to the general strategy and budgets provided by the donor and the project management proposal and targets.
Provides a Plan and builds the expenses, a monthly and yearly plan for budgets and activities in detail for the projects.
Evaluated student progress using various assessment tools, driving continuous improvement in teaching methods and materials.
Increased parent involvement by organizing educational workshops, conferences, and regular communication regarding student progress.
Expanded access to resources for both students and staff members by securing grants to fund technology upgrades, new equipment purchases, and educational materials.
Facilitated professional development opportunities for staff members, fostering a culture of continuous growth and improvement within the educational community.
Established and updated objectives and tools for the overall program and each department to enhance operations.
Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
Scheduled educational activities, faculty lectures, and departmental events to drive the mission and values of the institution.
Represented educational program at meetings and conferences to serve as subject matter liaison for an array of services and activities assigned.
Planned, administered, and controlled budgets and produced financial reports.
Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
Coordinated logistics and service delivery for humanitarian projects across multiple regions.
Implemented operational policies to enhance efficiency and align with organizational objectives.
Supervised field staff, providing training and mentorship to improve performance and outcomes.
Led assessments of site conditions, recommending improvements based on best practices in humanitarian response.
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
Interviewed, hired, and trained new workers.
Created weekly and monthly reports and presentations for the management team.
Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
Managed site logistics to minimize disruptions and maintain clean and safe work environment.
Education Technical Assistant
Norwegian Refugee Council
Irbid, Irbid
06.2015 - 03.2018
Company Overview: Education Project
Implementation of education activities in one school, including activities related to Education Program projects and activities.
Monitor implementation of activities by school staff and report on outputs.
Building the capacity of teachers to implement the activities of the Maintenance Cleaning-Hygiene program in schools.
Assure proper support to school staff in terms of materials for activities, refreshments, and implementation of manuals.
Provide feedback on implementation to line management.
Assure good relations with school management.
Support in the development of new manuals and tools.
Assist, support, and facilitate parent-teacher and student council association meetings and activities.
Assist a range of support with the implementation of the Core Competency portfolio according to the plan of action.
Responsible for organizing and delivering tasks in line with priorities and standards.
Develop and maintain knowledge of the specialist area of work in which technical assistance and support are provided, to be most effective in supporting the team.
Provide PRs for education program tools and school activities materials.
Child Protection Field Coordinator
Save The Children International
Mafraq, Mafraq
10.2012 - 06.2015
Serve as a link between Save the Children International programs and the local camps community.
Serve as a focal point between community members and parents of participants, the school, and the education system.
Work closely with Save the Children International staff and other relevant stakeholders to conduct outreach activities with the Syrian refugee community in Refugee camps.
Submit regular written field reports.
Develop schedules for the cycle of programs.
Carry out monitoring and evaluation activities according to the M&E plan.
Field coordination centers for children and parents among the staff, children, and their families, and Project Management.
Tracking and monitoring the implementation of Children's activities.
Responsible for the day-to-day attendance of staff, guards, volunteers, students, and new students –registers.
Support regular data collection, analyze data, and prepare reports for management.
Daily observation and documentation of center safety and needs.
Build and maintain positive relationships with all SCI staff and contacts within and outside SCI.
Perform other job-related duties as assigned.
Provide child protection programs such as resilience, abwab, child-friendly space, and health education ... etc.
Provide a regular report on the work progress.
Working as a project field Officer in charge at Cyber-City Camp from 17/02/2014 until 17/9/2014 in Cyber-City refugee Camp.
Assisted Project managers in reviewing project plans and deliverables, leading in increased clarity and understanding of expectations.
Developed training materials and conducted workshops for staff to strengthen operational capacity in field programs.
Monitored project progress, ensuring adherence to timelines and compliance with organizational standards.
Implemented best practices for data collection and reporting, improving accuracy of program impact assessments.
Analyzed field operations to identify areas for improvement, driving efficiency in resource allocation and logistics.
Mentored junior staff, enhancing team performance through knowledge sharing and skill development initiatives.
Advocated for children's rights by engaging with local communities and promoting awareness of key issues affecting vulnerable populations.
Conducted monthly staff meetings to communicate program needs and scheduled activities.
Developed comprehensive training programs for new staff members, improving overall team performance.
Assisted Project managers in reviewing project plans and deliverables leading in increased clarity and understanding of expectations.
Managed budgets effectively, tracking expenses and identifying opportunities for cost savings.
Discussed volunteer opportunities and training requirements with interested candidates.
Reduced costs for field operations by implementing better resource allocation strategies.
Strengthened relationships with vendors, resulting in improved service quality and timely deliveries.
Creative Designer
Freelancing
Irbid, Irbid
07.2011 - 06.2012
Creative Designer as a freelancer for branding, advertising, marketing, and corporate identity from 7/2011 until 6/2012.
Designed innovative branding solutions for diverse clients, enhancing visual identity and market presence.
Transformed ideas into beautiful designs used in identity branding campaigns.
Education
Bachelor’s degree - graphic design
Philadelphia University
Amman, AM
07.2011
Skills
- Save the children, USAID (Siraj Project) –Training
Participated in Siraj Training that aimed to provide Arab youth with inspiring affirmative role models and networks that demonstrate positive and practical ways to contribute to their society:
Leaders and leadership training
Youth Education manual training
Conduct a group of campaigns that aim to raise community awareness and integrate youth with the community