Nidal Jomah
Amman
Summary
Results-driven IT professional with expertise in system installation and custom application development. Successfully analyzed client needs to deliver tailored solutions, ensuring optimal system performance and collaboration across teams to resolve technical issues. As well as, I have a good background in system development using ASP.NET.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Consultant
Ejaf Technology
Amman
11.2021 - Current
- A very good working experience on international systems like Pixel Point (Restaurant Business and Control System), Odoo ERP system, CW suites, and some other systems like Parking Management system.
- Certified and have good knowledge of the SAP Business One ERP system.
- Analyzed client IT needs to recommend tailored technology solutions.
- Facilitated training sessions for staff on new software implementation.
- Collaborated with teams to troubleshoot and resolve technical issues.
- Developed project plans to guide IT initiatives and monitor progress.
- Managed system configurations and ensured optimal performance across platforms.
- Provided ongoing support and maintenance for client networks and systems.
- Installed and configured computer hardware operating systems and applications according to customer requirements.
- Documented processes related to IT services provided by the company.
- Assisted clients in developing and implementing IT strategies to improve business operations.
- Created custom applications utilizing various programming languages, such as C#, HTML, CSS, and JavaScript.
- Resolved technical problems reported by customers via phone calls or emails quickly and accurately.
- Developed detailed reports on project status updates for management review.
- Coordinated system installations, testing, and code corrections.
- Modified existing software systems to enhance performance and add new features.
- Tested computer components such as processors, memory modules, hard drives prior to installation into a system unit.
- Managed multiple ongoing projects simultaneously while meeting deadlines effectively.
- Assigned and reviewed work of IT project managers, systems analysts and developers.
- Maintained knowledge of advances in information technology systems and applications.
- Recruited, trained and supervised IT department staff.
- Managed backup, user account and helpdesk systems.
- Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
Education
Computer Information Systems
Al-Balqa Applied University
As-Salt07-2021
Skills
- System installation
- Network security
- Technical troubleshooting
- Software configuration
- Custom application development
- User support
- Desktop troubleshooting
- Helpdesk operations
- Remote Access
- Network troubleshooting
- Virtualization technologies
- Algorithm desige
- Problem solving
- ASPNET development
- C# programming
- HTML development
- CSS styling
- JavaScript programming
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Certification
- ASP.NET training course with Tahaluf (period of 4 months)
- Pixel Point certified installer, operator, and trainer
- Certified SAP Business One ERP system
Timeline
IT Consultant
Ejaf Technology
11.2021 - Current
Computer Information Systems
Al-Balqa Applied University
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