Nazir Ibrahim
Yerevan
Summary
Accomplished Logistics & Transport Operations Team Lead with 12+ years of progressive experience driving operational excellence across Europe, GCC, MENA, and Africa. Currently leading Amazon Relay transport planning at TBK Transport (Poland), overseeing multi-driver fleet scheduling, route optimization, and EU compliance across international road networks. Proven track record in freight forwarding, cross-border logistics, shipment coordination, and carrier management, consistently delivering improved productivity, on-time performance, and cost efficiency in fast-paced, multicultural environments. Skilled in tachograph & HOS management, Fire TMS, Gbox, and Amazon Relay systems, with strong leadership in guiding teams to exceed operational targets.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Transport Planning Team Lead
TBK Transport PL – Remote
Poland
12.2025 - Current
- Lead Amazon Relay order planning and fleet utilization across European road networks.
- Manage daily driver scheduling, route optimization, and load assignment to maximize fleet efficiency.
- Monitor live operations via Amazon Relay dashboard, ensuring on-time performance and SLA compliance.
- Handle tachograph data analysis and HOS (Hours of Service) management to ensure full EU driver hours compliance.
- Coordinate breakdown reporting, detention claims, and delay disputes with Amazon ROC and fleet defect management teams.
- Liaise with drivers and site teams across multiple countries to resolve gate issues, missing trailer IDs, and facility delays.
- Utilize Fire TMS and Gbox for shipment tracking, fleet visibility, and operational reporting.
- Support driver onboarding, load acceptance, and relay portal case management.
Operations & Business Development Lead
KCT
Dubai
06.2021 - 09.2025
- Coordinated international freight forwarding and logistics operations across GCC countries.
- Supported shipment planning, customs coordination, and operational follow-up.
- Managed communication with clients, transport providers, and operational teams to ensure service quality.
- Assisted in handling industrial and project cargo shipments.
- Supported quotation preparation, customer follow-up, and sales coordination activities.
- Maintained shipment tracking, reporting, and operational documentation.
- Streamlined internal processes to improve overall team efficiency.
- Oversaw completion of high-priority projects, ensuring deadlines were met consistently.
- Guided new business development initiatives for expansion into untapped markets.
Business development and marketing manager
East Plum Global Trading WLL
Manama
07.2020 - 06.2021
- Supported regional business development and customer relationship activities.
- Coordinated logistics operations, shipment planning, and documentation processes.
- Followed up with operations and support teams to ensure timely service execution.
- Assisted in onboarding logistics and sales staff during operational expansion.
- Monitored shipment status and maintained communication with vendors and customers.
- Managed stakeholder expectations through effective communication and transparency.
- Led marketing campaigns, enhanced brand visibility.
Sales & Operations Supervisor
Al Zahra Cargo WLL
Bahrain & Saudi Arabia
07.2018 - 07.2020
- Supported branch operations and customer service activities.
- Coordinated transportation activities and daily operational follow-up.
- Assisted in developing client relationships and supporting new business opportunities.
- Prepared operational reports and maintained compliance with company procedures.
- Streamlined internal processes to enhance operational efficiency.
- Elevated customer satisfaction levels with proactive communication and issue resolution.
- Managed supplier relationships, improved service delivery standards.
Road freight operations coordinator
Royat Saham United
Sohar
01.2018 - 07.2018
- Assisted in coordinating logistics and operational activities across departments.
- Supported vehicle and equipment follow-up and vendor coordination.
- Helped maintain operational procedures and workplace safety practices.
- Coordinated daily operational and administrative requirements.
- Streamlined booking process to improve customer satisfaction.
Logistics Coordinator
Abbarci Holding (Abbarci Transport)
03.2013 - 11.2017
- Coordinated cross-border logistics operations and shipment follow-up across West Africa.
- Maintained communication with subcontractors, transport teams, and operations staff.
- Assisted with customs follow-up, shipment tracking, and transportation scheduling.
- Supported daily fleet and logistics activities for regional projects
- Stayed updated on regulations related to import and export activities, ensuring compliance at all times.
- Prioritised tasks effectively under high-pressure situations.
Education
BSc - Mining Geology
University of Kordofan
Elobied 03.2006 - 09.2011
Diploma - Computer Science
Oracle For Computer Science & IT
Khartoum 12.2012 - 03.2013
Skills
SKILLS & COMPETENCIES
Attention to Detail Adaptability Communication Remote Collaboration Real-time Decision Making Report & Proposal Writing Strategic Sourcing & Talent Identification Volume Hiring Dashboard Reporting Process Optimization Stakeholder & Contract Management Employer Branding & Culture Compliance & Onboarding Problem Solving Negotiation Teamwork Creativity Leadership Customer Service Sales Business Intelligence Supply Chain Management Oil & Gas Logistics Freight Forwarding Compliance & Risk Management Heavy-Lift Transport High-Value Shipment Handling
TECHNICAL SKILLS
Amazon Relay Dashboard Fire TMS Gbox Tachograph & HOS Management Real-time Monitoring & Incident Tracking Odoo QuickBooks Mondaycom Trello Oracle IT Foundations Microsoft Office Suite (Excel Expert) Google Workspace CRM & ERP Systems GPS Tracking Systems
- Performance metrics evaluation
- Strategic thinking capabilities
- Budgeting proficiency
- Familiarity with crm software
- Project management software proficiency
Languages
English - Fluent
Arabic - Native Speaker
Timeline
Transport Planning Team Lead
TBK Transport PL – Remote
12.2025 - Current
Operations & Business Development Lead
KCT
06.2021 - 09.2025
Business development and marketing manager
East Plum Global Trading WLL
07.2020 - 06.2021
Sales & Operations Supervisor
Al Zahra Cargo WLL
07.2018 - 07.2020
Road freight operations coordinator
Royat Saham United
01.2018 - 07.2018
Logistics Coordinator
Abbarci Holding (Abbarci Transport)
03.2013 - 11.2017
Diploma - Computer Science
Oracle For Computer Science & IT
12.2012 - 03.2013
BSc - Mining Geology
University of Kordofan
03.2006 - 09.2011