Hi, I’m
Nazeli Balabekyan
Database Designer
Yerevan
Summary
Background includes data mining, warehousing and analytics. Proficient in machine and deep learning. Quality-driven and hardworking with excellent communication and project management skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Database Designer position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
5
years of post-secondary education
2
Certifications
3
Languages
Work History
ClinChoice LLCYerevan
Database Designer
03.2022 - Current
Job overview
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Helped coordinate full system life cycle from requirements to design and implementation.
- Deployed and decommissioned environments for multi or single applications.
- Supported building of new system environments and upgrading or patching existing systems.
- Perform database setup and validation for clinical trails
- Provide project status update to cross-functional team and client
- SAS check programming and custom report creation
- External data reconciliation
- SAP Business Intelligence report crations
Adjaraabet.amYerevan
Customer Service Representative
02.2017 - 04.2020
Job overview
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so can answer any questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Education
Yerevan State UniversityYerevan
Bachelor of Science from Faculty of Geography And Geology/ Service
04.2012 - 04.2017
Skills
Key performance indicators
Report generation
Structure designs
Interpersonal Communication
Planning and Coordination
Excellent Communication
Training and Development
Critical Thinking
Flexible and Adaptable
Good Telephone Etiquette
Certification
BDG-SMM Architecture
Timeline
Database Designer
ClinChoice LLC
03.2022 - Current
Udemy-Graphic Design
06-2021
BDG-SMM Architecture
02-2019
Customer Service Representative
Adjaraabet.am
02.2017 - 04.2020
Yerevan State University
Bachelor of Science from Faculty of Geography And Geology/ Service
04.2012 - 04.2017