Mohammed Al-Salahat
Amman
Summary
Motivated and results-driven professional with over three years of experience in sales and customer service roles. Proven track record of exceeding sales targets and enhancing customer satisfaction through effective communication and problem-solving skills. Skilled in building and maintaining client relationships, identifying customer needs, and delivering tailored solutions. Committed to contributing to team success and driving business growth.
Overview
8
8
years of professional experience
2
2
Languages
Work History
CUSTOMER SERVICE
CSMENA
Amman
12.2024 - 11.2025
- Resolved customer service issues with timely and professional resolutions.
- Provided exceptional customer service by addressing inquiries promptly and thoroughly.
Registration Department
Jugate
Amman
07.2023 - 08.2024
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
SALESMAN
Zara Home
03.2022 - 05.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
TEAM LEADER
Jordan Steps
01.2018 - 02.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
High School Diploma -
Sweileh Secondary School
Amman 04.2001 -
Skills
- Adaptability
- Communication
- Problem-Solving
- Time Management
- Team leadership
- Negotiation
Timeline
CUSTOMER SERVICE
CSMENA
12.2024 - 11.2025
Registration Department
Jugate
07.2023 - 08.2024
SALESMAN
Zara Home
03.2022 - 05.2023
TEAM LEADER
Jordan Steps
01.2018 - 02.2022
High School Diploma -
Sweileh Secondary School
04.2001 -