Mohammad Hishan

Mobile Sales Specialist

Virginia FastLink LLC

10.2022 - 03.2024

Was the number 1 seller and the highest-rated in customer support In the company.
Handled customer inquiries promptly and professionally, addressing concerns and resolving issues as needed.
Developed strong relationships with clients through exceptional customer service, leading to repeat business and referrals.
Conducted comprehensive needs assessments to determine the most appropriate mobile products and services for each client.
Developed a deep understanding of competitor offerings, enabling effective positioning of mobile devices and plans in comparison to rival products and promotions.
Organized and maintained an appealing store layout for optimal product visibility and ease of access for customers.
Provided technical support to customers experiencing difficulties with their mobile devices or services.
Managed inventory effectively by conducting regular audits, restocking shelves when necessary, and minimizing loss due to theft or damage.
Participated in ongoing training programs to stay current on industry developments and continuously improve sales skills.
Collaborated with team members to consistently achieve or exceed monthly sales targets.
Increased store revenue through effective upselling and cross-selling of mobile devices and accessories.
Actively sought out opportunities for upselling and cross-selling by identifying complementary products and services that would benefit the customer.
Consistently met or exceeded sales quotas, contributing to the overall success of the store.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.

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