MHER SARATIKYAN

As an Information Systems (IS) Auditor, I conduct comprehensive IT audits to assess and ensure the integrity, security and reliability of organizational information systems. My role includes assessing IT controls, systems and processes to ensure compliance with regulatory standards and best practices. I conduct risk assessments, identify areas for improvement and provide actionable recommendations to improve operational efficiency and security. Through stakeholder collaboration, I help strengthen the organization’s IT governance framework and support continuous improvement in line with strategic objectives.

• Established and led HEXESHELL, a Yerevan-based company specializing in cutting-edge IT and cybersecurity solutions, serving a diverse global clientele.
• Oversaw the delivery of critical services, including Security Operations Center (SOC) monitoring, penetration testing, IT architecture design, and cyberattack investigations, ensuring the security and resilience of clients' IT infrastructures.
• Directed comprehensive IT audits and managed service desk operations, providing businesses with scalable, efficient, and secure solutions tailored to their unique needs.
• Fostered long-term client partnerships by offering personalized, customer-focused service and driving innovative strategies that aligned IT environments with business goals.
• Played a pivotal role in growing the company into a trusted provider of IT security and management services, demonstrating expertise in protecting businesses from evolving cyber threats.

Led a team of cybersecurity professionals responsible for monitoring and securing digital environments for over 230 companies. Ensured real-time detection and response to security incidents, maintaining compliance with industry standards and protecting critical assets. Implemented streamlined workflows and advanced monitoring tools, resulting in a ~27% improvement in incident response times and increased overall operational efficiency. Collaborated with client stakeholders to tailor security solutions to meet their unique risk profiles, while maintaining high standards of service delivery across all monitored organizations.

Spearheaded the development and implementation of comprehensive security strategies, substantially strengthening the protection of critical digital assets. Led cross-functional teams in proactive threat assessments, reducing vulnerabilities and bolstering organizational resilience against evolving cyber threats. Collaborated with stakeholders to align security measures with business objectives, ensuring a robust and adaptive defense framework.

Specialized in identifying, analyzing, and mitigating security vulnerabilities through advanced penetration testing and forensic investigations. Conducted in-depth assessments to uncover potential threats, simulate real-world attack scenarios, and strengthen system defenses. Leveraged forensic tools and methodologies to investigate security breaches, identify root causes, and provide actionable insights to prevent future incidents. Collaborated with cross-functional teams to develop tailored security solutions, ensuring compliance with industry standards and enhancing the overall cybersecurity posture of the organization.

Provided strategic leadership to a team of information security professionals, driving the development and implementation of robust security protocols to protect organizational assets. Oversaw the design, execution, and monitoring of security initiatives, ensuring compliance with regulatory requirements and alignment with business objectives. Facilitated risk assessments, vulnerability management, and incident response planning to safeguard critical systems and data. Collaborated with stakeholders across departments to foster a security-first culture and deliver effective solutions to mitigate threats and enhance operational resilience.