As a Junior Application Engineer, my role focuses on enhancing customer familiarity with Tanner Tools. I create tailored support kits to meet their specific needs and provide guidance on using these tools effectively. Additionally, I handle customer inquiries and cases, ensuring that they receive clear and comprehensive answers. This involves not only addressing technical issues but also fostering a positive user experience by empowering customers with the knowledge and resources they need to succeed.
- Participant in US AE Trainings
- Engaged in discussions on new options and tools to enhance application engineering.
- Actively participated in code bashes, fostering collaboration and innovation.
- Contributed to training sessions aimed at improving technical skills and knowledge-sharing among team members.
As a Electrical Engineer, I completed ODT trainings and exams to enhance my understanding of Tanner Tools. These trainings have equipped me with the knowledge needed to assist customers more effectively.
Working alongside my colleagues, primarily from Europe, has enriched my experience and improved our teamwork. With only two members from Armenia, we strive to accommodate both European and US time zones, ensuring timely support for our diverse customer base. This flexibility reinforces our commitment to customer satisfaction and effective service delivery.
As a LabVIEW Developer, I created a platform for students in the LabVIEW work area that allows them to experiment with various physics laws and observe the results. This interactive platform enhances students' understanding of physics concepts by providing a hands-on experience, enabling them to visualize and analyze the effects of different variables in real-time.
Problem Solving
Choir Singing: Sang in the Little Singers of Armenia choir (2005–2019), performing in international concerts and developing strong teamwork and discipline
Piano: Graduated from Sayat-Nova Music School (2007–2014) with a specialization in piano
Traveling: Enjoy exploring new countries and cultures, which helps me adapt quickly to new environments and broadens my understanding of global perspectives