Excel
Manushak Darbinyan
Expert IT Business Analyst / Product Owner
Yerevan
Summary
Experienced Business Analyst with 10 years in software development area, dedicated to driving strategic initiatives and transforming issues into opportunities. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Expert Business Analyst / Technical Consultant
Ciklum
3 2022 - Current
- Solution preparation for automation of costing calculation ( enterprise products)
- Requirements management
- Change request process initiation and implementation,
- Risk management
- Support and maintenance
- Data processing and engineering
- Stakeholders communication and collaboration
- Improved business processes by analyzing current practices and recommending optimisation strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for organisation.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in organization.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Business Analyst/Project Manager
DataArt
12.2020 - 02.2022
- Project governance (planning, implementation, risk management, communication)
- Requirements management (elicitation, solution requirements preparation, change management)
- Team management (tasks preparation
- distribution of roles, staffing)
- Communications with all stakeholders
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Provided technical support for troubleshooting analytics and reporting issues.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
Senior Business Analyst
Benamix
08.2020 - 12.2020
- Communication with stakeholders in terms of projects business analysis ( requirements elicitation, technical specification preparation, prioritizations and change requests)
- Product concept development
- Full support during SDLC( roadmaps, hypothesis validation, presentation)
- Risk management
- Working on internal BA approaches development
- Actively participated in continuous improvement initiatives, fostering a culture of innovation and growth within the organization.
- Conducted thorough research on industry trends and best practices, incorporating findings into process improvement initiatives.
- Managed project timelines and deliverables associated with business process improvements, ensuring successful completion within established timeframes.
Business Analyst, Senior Project manager (Remote)
Whaleberry Outsourcing IT company
09.2018 - 05.2020
- Project scope preparation and review
- MVP development
- Requirements gathering and analysis
- Preparation of solution documents
- Remote teams management
- Tasks providing and tracking
- Troubleshooting and incident management
- Risk management, Agile methodologies implementation and support
- Quality and progress monitoring and management
- Ensure ongoing product delivery
- Assistance in product running and development (full product development cycle)
- Product roadmap preparation and support
- Operational business processes development, implementation and automation
- Use cases preparation
- Processing feedback from stakeholders and end users
Project Manager, Internal Business Processes Automation Manager (Remote)
Nasctech(IT development)
10.2016 - 09.2019
- IT project management
- Remote team management
- Coordination of processes in the company
- Management and creation of project plans,project resources
- Automation of internal processes
- Troubleshooting and Risk management
- Experience in implementation of knowledge and practices from BABoK, PMBoK
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Business Analyst, Technical Writer(Remote)
ICourier Software (IT development)
01.2016 - 05.2016
- Analysis and development of business processes
- Manual testing of web and mobile applications
- Creation of technical documentation in English\
- Management of SDLC
- Setting tasks for project team,
- Running and maintaining a project in the system
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
IT Business Analyst
PrivatBank
07.2013 - 11.2015
- Working with business processes
- Compiling algorithms and description
- Developing decision strategies (Risk management)
- Enhanced interfaces to promote better functionality for users.
- Developed diagrams to describe and lay out logical operational steps(UML, BPMN)
- Data analysis (SQL)
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Education
Master of Science - International Economics
Dnipropetrovsk National University Named After O. Honchar
05.2007 - 05.2012
IT Business Analysis
PrivatBank
Dnipro 04.2001 -
Product Management
Udemy
05.2022
AI Fundumentals
Udemy
03.2024
Skills
Process change management
User Acceptance Testing
Team Collaboration
Workflow Analysis
Requirements Gathering
Technical team interactions
Business process modeling
Software development life cycle
Business Analysis
Workflow Optimization
Process Mapping
Competitive Analysis
Python
SQL analytics
API Integration
Excel
Kafka
Regression Testing
UML
BPMN
Accomplishments
- Project management methodology implementation (Waterfall, Scrum)
- Process approach implementation (ETOM)
- HR operational processes implementation and automation. Development of internal product for staff management
- Financial processes automation and audit
- Optimization of project management methodology based on PMBoK recommendations
- Automation of internal business process (customer development, HR, finance, teams management)
- Running and closing technically complicated set of projects
- ROI process implementation
Messaging
+380636703591(Telegram)
Domains And Leading Experience
- FinTech
- Telecom
- E-commerce and Enterprise domains both in B2B and B2C segments.
Passion
Collaboration within diverse, cross-functional teams with extensive integration requirements. Enthusiastic about employing a Product Engineering approach with a strong emphasis on addressing specific needs.
Skills And Knowledges
Agile, Confluence, Jira, Redmine, Scrum, Risk management, Waterfall, Team management, Troubleshooting, Project analysis and follow up, Project reporting and communications with stakeholders, Project cost calculation, Budgeting, Sprint planning, Algorithms, UML, BPMN, Visio, Business requirements processing, Manual testing, UAT cases preparation, Solutions requirements preparation, Web services / Working with API documentation, AI/ML requirements preparation, Market and competitors analysis, Backlog management, Project roadmap preparation, Product economics modeling, Google spreadsheets, Excel, SQL, XML, Web services, Kafka, Instana, Python, English - Advanced, Armenian - Advanced, Ukrainian - Advanced, Russian - Native speaker
Personal Information
Date of Birth: 11/06/1990
Software
Lenses
Postman
Confluence
Jira
DBeaver( Oracle DB)
Miro Board
Lucid Charts
Timeline
Business Analyst/Project Manager
DataArt
12.2020 - 02.2022
Senior Business Analyst
Benamix
08.2020 - 12.2020
Business Analyst, Senior Project manager (Remote)
Whaleberry Outsourcing IT company
09.2018 - 05.2020
Project Manager, Internal Business Processes Automation Manager (Remote)
Nasctech(IT development)
10.2016 - 09.2019
Business Analyst, Technical Writer(Remote)
ICourier Software (IT development)
01.2016 - 05.2016
IT Business Analyst
PrivatBank
07.2013 - 11.2015
Master of Science - International Economics
Dnipropetrovsk National University Named After O. Honchar
05.2007 - 05.2012
IT Business Analysis
PrivatBank
04.2001 -
Expert Business Analyst / Technical Consultant
Ciklum
3 2022 - Current
Product Management
Udemy
AI Fundumentals
Udemy
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