Java
Malik Sami Khelfah
Cybersecurity And Cloud Computing
Amman
Summary
Dedicated cybersecurity and cloud computing student in my final year at Applied Science Private University. Passionate about technology, problem-solving, and security solutions.
Overview
5
5
years of post-secondary education
2
2
Languages
Work History
Inbound Call Center Agent
Crystel
Jordan, Amman Governorate
02.2022 - 06.2022
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Provided exceptional service by actively listening to customer concerns and offering tailored solutions.
- Adhered to company policies and guidelines while providing timely responses to customer requests or complaints.
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
Education
Bachelor of Science - Information Technology
Applied Science Private University
Al-Arab St. 21, Amman 02.2021 - 09.2025
Skills
Strong work ethic
Problem-solving skills
Data entry
Cybersecurity Fundamentals
Cloud Computing Basics
Teamwork & Collaboration
Software
C
Python
Timeline
Inbound Call Center Agent
Crystel
02.2022 - 06.2022
Bachelor of Science - Information Technology
Applied Science Private University
02.2021 - 09.2025
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