LYDIA ALSOUD
Amman
Summary
Organized and results-driven Administration and Human Resources Officer with over 9 years of progressive experience supporting management services, operational efficiency, and service delivery across NGOs, multinational organizations, and consultancy firms. Skilled in facilities and asset management, recruitment coordination, travel and logistics management, stakeholder engagement, and implementing digital systems to improve organizational workflows. Proven ability to deliver client-focused services, drive process improvements, support field operations, and promote cost-effective solutions aligned with strategic organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recruitment Specialist
Nexus MENA Advisory
Amman
04.2022 - Current
- Planned and implemented efficient recruitment processes for high-profile clients including Big 4 consultancy firms.
- Supported operational activities including onboarding, contracts preparation, timesheet processing, and salary disbursements.
- Conducted data tracking and candidate performance analysis to improve service delivery.
- Maintained excellent relationships with internal departments and external clients ensuring seamless service coordination.
- Managed logistical arrangements for interviews, assessments, and onboarding events.
Human Resources Coordinator
Questscope (NGO)
Amman
08.2015 - 11.2019
- Led administration of HR operations, staff file management, payroll processing, social security and health insurance coordination.
- Oversaw planning and execution of employee training and performance management systems.
- Developed and maintained HR policies aligned with internal and donor regulations.
- Supported organizational development initiatives in line with UN and NGO standards.
- Participated in emergency preparedness efforts and crisis response coordination.
Human Resources Officer
Blumont
Amman
05.2018 - 07.2019
- Administered recruitment, onboarding, and personnel data management for large humanitarian programs.
- Supported headhunting and hiring for multiple sectors.
- Ensured compliance with donor guidelines and coordinated administrative procedures.
- Supported inter-agency collaboration efforts during field operations.
HR & Administration Assistant
Tetra Pak
Amman
02.2014 - 07.2015
- Provided comprehensive administrative support, maintaining personnel files, benefits enrollment, and records management.
- Supported travel arrangements, internal communications, office management, and budgeting activities.
- Contributed to organizational efficiency by developing streamlined HR and administrative systems.
Education
Bachelor’s Degree - Interior Design
SAE Institute
Amman, Jordan01.2014
Skills
- Management Services & Administration
- Facilities and Asset Management
- Travel Management and Coordination
- Planning and Organizational Support
- Strategic HR and Talent Acquisition
- Data Analysis and Reporting
- Stakeholder Engagement and Customer Service
- Digital Tools (Microsoft Office Suite, Applicant Tracking Systems, ZenHR, HRIS)
Certification
Project Management Professional (PMP), Metanoia Training and Consulting
Languages
- Arabic, Native
- English, Fluent
Languages
Arabic
First Language
English
Proficient (C2)
C2
Timeline
Recruitment Specialist
Nexus MENA Advisory
04.2022 - Current
Human Resources Officer
Blumont
05.2018 - 07.2019
Human Resources Coordinator
Questscope (NGO)
08.2015 - 11.2019
HR & Administration Assistant
Tetra Pak
02.2014 - 07.2015
Bachelor’s Degree - Interior Design
SAE Institute
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