Lusine Abrahamyan

- Opportunity and Process Scanning:
Identify automation opportunities within existing business processes.
Conduct thorough analysis to enhance automation potential.

- Collaborationion with International Teams:
Work with remote teams to gather business requirements.
Lead process and functional design discussions, guiding the development of automation solutions.

- Stakeholder Communication:
Maintain clear communication with all stakeholders and business teams throughout the project lifecycle.

- Documentation:
Provide detailed documentation covering processes, systems, controls, and associated risks.

- Kick-off Meetings:
Facilitate initial meetings with development teams to discuss architecture, processes, and requirements.

- Communication:

Main point of contact between the offshore teams and Worldline partners

Communicate and discuss relevant project constraints with Worldline sponsors and/or project partners

- Management:

Ensure the efficiency of processes and development by coordinating iterations, following up planned tasks, checking current and completed tasks and conducting the process of providing the deliverables

Lead the process of work breakdown, assign, estimate the project/tasks with the Technical lead/project team

- Reporting:

Come up with different status daily/weekly/monthly reports and share with WL/EGS top management

- Manage activities of several concurrent projects to deliver within time, feature/quality, and budget constraints.

Projects implemented include web, mobile and desktop applications of various types. Majority of them are dynamic web sites backed up by on-line CMS, admin tools and role-based user management.

- Work closely with customers, analyze requirements, identify the current- and future-state business processes and cases

- Develop technical documentation for both technical staff and business users

- Improve search engine rankings by conducting comprehensive site audits and addressing technical issues.

- Increase organic traffic through keyword research, analysis, and optimization.

- Conduct keyword gap analysis for identifying new ranking opportunities in the industry niche.

- Monitor web site performance manually and through different tools

- Report weekly and monthly on website review and analysis

- Manage day-to-day operational aspects and scope of different web-enabled solutions for international organizations and national governments worldwide for use in national reconstruction environments, particularly

- Coordinate and facilitate development of business and technical requirements, system design, configuration, testing and transition to support

- Communicate closely with clients

- Establish and maintain effective cooperation with software development companies for outsourcing projects

- Work with department staff to define and analyze technical and functional requirements

- Write manuals and technical documentation

- Work with end users to test applications

- Ensure software and system quality and functionality

- Provide technical support to maintain and upgrade software products

- Perform other related technical and administrative work as required