LUCY SARGSYAN
Yerevan,ER
Summary
Dynamic Compliance Analyst with a proven track record at ACX Compliance, adept at mitigating financial crime risks through expert investigations and critical analytical thinking. Renowned for meticulous attention to detail and effective collaboration, delivering timely compliance reports that enhance operational integrity and support regulatory adherence.
Overview
5
5
years of professional experience
Work History
Compliance Analyst
ACX Compliance
01.2024 - Current
- Prepared and submitted Suspicious Activity Reports (SARs) to investigate suspicious activities.
- Ensured compliance with AML/KYC regulations while collaborating with internal teams.
- Monitored transactions, delivering timely compliance reports to senior management.
- Mitigated financial crime risks through proactive collaboration with relevant departments.
Customer Support Representative
Bittrex global
01.2022 - 09.2024
- Assisted users in resolving transaction-related technical problems promptly.
- Provided guidance on platform features to enhance overall user experience.
- Handled inquiries via multiple support channels, maintaining exceptional service standards.
Logistics Broker & Dispatcher
Logistics Company
01.2020 - 12.2022
- Secured cost-effective transportation by negotiating payment terms and logistics schedules with drivers.
- Ensured efficient delivery of goods through effective coordination of shipments and logistics operations.
Education
Bachelor of Management -
ARMENIAN STATE UNIVERSITY OF ECONOMY
04.2025
Marketing and bussines management -
YEREVAN STATE FINANCIAL AND ECONOMIC COLLEGE
05-2021
Skills
- Adaptability and quick learning
- Meticulous attention to detail
- Focused discipline
- Time efficiency management
- Proficient in Microsoft Office Suite
- Helpdesk/Zendesk knowledge
- Creative problem-solving skills
- Expertise in investigations
- Risk analysis capabilities
- Financial data analysis
Languages
- English, Fluent
- Russian, Fluent
- Armenian, Fluent
Personal Information
- Date of Birth: 09/08/03
- Gender: Female
- Nationality: Armenian
Languages
Armenian
First Language
English
Upper Intermediate (B2)
B2
Russian
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Compliance Analyst
ACX Compliance
01.2024 - Current
Customer Support Representative
Bittrex global
01.2022 - 09.2024
Logistics Broker & Dispatcher
Logistics Company
01.2020 - 12.2022
Bachelor of Management -
ARMENIAN STATE UNIVERSITY OF ECONOMY
Marketing and bussines management -
YEREVAN STATE FINANCIAL AND ECONOMIC COLLEGE
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