Lilit Hovsepyan
Product Manager
Yerevan
Summary
I am a user-centric and problem-focused Product Manager/Owner with 2 years of experience driving product development in the iGaming and B2C Foodtech startup sectors. Currently working in the Financial Technologies industry, I focus on delivering impactful solutions that align with both user needs and business goals.
With over 12 years of prior experience in the banking and finance industry, I have contributed to CRM operations, treasury operations management, and document digitization initiatives. My approach emphasizes cross-functional collaboration, customer engagement, and strategic alignment informed by data insights to deliver measurable product and business outcomes.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
FinTech Product Manager
Tel-Cell OJSC
03.2025 - Current
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members
- Managed stakeholder expectations effectively throughout the entire product development process.
- Managed product demonstrations and testimonials for performance evaluation.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Product Owner, Compliance
Digitain LLC
11.2022 - Current
- Ensuring compliance with regulatory requirements in both B2B and B2C contexts.
- Designing and implementing processes to manage compliance during major product changes.
- Controlling and providing regulatory reportings for B2B and B2C activities.
- Conducting regular reviews and audits of company activities to ensure adherence to all regulatory standards and internal policies.
- Leading the development of a streamlined reporting system for product changes, ensuring timely and compliant updates to regulators.
Product Manager
PlateRate
11.2021 - 11.2022
- Defined a scope for MVP product using story mapping technique for restaurant landing pages.
- Identified and prioritized pain points through user interviews with potential customers.
- Collaborated with product designers and researchers and created insights from learnings and enhanced overall UX.
- Formulated a short-term roadmap by prioritizing items using RICE framework.
- Created epics and stories with requirements for engineering team to implement.
Head of CRM Department
Unibank OJSC
07.2019 - 11.2021
- Executed technical upgrades and bug fixes by collaborating with cross-functional teams.
- Communicated with stakeholders from various levels so that everyone was aligned on progress.
- Managed resources and budget for the projects.
- Defined goals for the department using objectives and key results.
Head of Document Digitization Department
Ameriabank CJSC
10.2009 - 07.2019
- Developed a document digitalization service and created a robust document digitization strategy.
- Managed treasury operations and international relationships, including the accounting of all dealing transactions such as FX, Swap, loan, deposit, and Repo transactions.
- Provided digital transformation services and implemented an e-sign system.
- Became department head from financial specialist within 10 years by reaching yearly objectives.
- Controlled the limits of banks and other financial institutions.
- Maintained correspondent accounts and was responsible for KYC procedures.
- Conducted negotiations, financial analysis, and revisions, while controlling and expanding the list of main counterparties.
Education
Yerevan State University of Economics
01.1997 - 01.2002
Agile Project Management - Product Courses
International Academy of Business (IAB)
Become a Product Manager - undefined
Udemy
11.2022 - Current
Waterfall Project Management - undefined
International Academy of Business (IAB)
Product Owner Training - undefined
SmartCode Academy
Skills
- Negotiation
- Product Roadmap
- Product Discovery
- Prioritization & Execution
- Finance and Credit
- Leadership
- Problem Solving
- UX Research Techniques
Product lifecycle management
Product development
Project planning
Product vision and strategy
Roadmap development
Teamwork and collaboration
Prioritization and execution
Data-driven decision making
Research and trend analysis
Timeline
FinTech Product Manager
Tel-Cell OJSC
03.2025 - Current
Product Owner, Compliance
Digitain LLC
11.2022 - Current
Become a Product Manager - undefined
Udemy
11.2022 - Current
Product Manager
PlateRate
11.2021 - 11.2022
Head of CRM Department
Unibank OJSC
07.2019 - 11.2021
Head of Document Digitization Department
Ameriabank CJSC
10.2009 - 07.2019
Yerevan State University of Economics
01.1997 - 01.2002
Agile Project Management - Product Courses
International Academy of Business (IAB)
Waterfall Project Management - undefined
International Academy of Business (IAB)
Product Owner Training - undefined
SmartCode Academy
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