Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LANA RIYAL

LANA RIYAL

Amman

Summary

  • Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
  • Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2
2
years of professional experience

Work History

Trainee-Teller

Alawneh exchange
Amman
09.2024 - 10.2024
  • Issuing internal and external transfers.
  • Providing electronic payment services and depositing or crediting into electronic wallets.
  • Handling various financial transactions, primarily related to foreign currency.

Front Desk Receptionist

Orchid hotel
Amman
09.2022 - 01.2023
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Showed off dining areas, pool, spa, and fitness center to prospective and current guests.

Education

Bachelor of Tourism Administration

University of Jordan
06-2023

English Language

Amid East
09-2019

Skills

  • Time management
  • Customer service
  • Relationship building
  • Data entry
  • Technical skills
  • Job skills development
  • Team collaboration

Languages

Arabic
First Language
English
Upper Intermediate (B2)
B2

Timeline

Trainee-Teller

Alawneh exchange
09.2024 - 10.2024

Front Desk Receptionist

Orchid hotel
09.2022 - 01.2023

Bachelor of Tourism Administration

University of Jordan

English Language

Amid East

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LANA RIYAL