Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
SalesAssociate
Laith ELkhalaifa

Laith ELkhalaifa

Jordan - Amman

Summary

Accomplished Business Developer and Banking Quality Assurance Specialist with a strong Software Engineering background. Proven leadership, software expertise, and exceptional communication skills. Expanded role to lead vendors communication, enhance processes, and drive data-based decision-making. Committed to innovation, teamwork, and delivering results

Overview

2
2
years of professional experience
1
1
Certificate

Work History

Business Intelligence QA Analyst

Specialized Leasing Company, Housing Bank Group
Amman
01.2023 - Current

Undertaking the role of a Management Information System (MIS) specialist, responsible for ensuring the seamless integration of complex software solutions, managing the data warehouse, and overseeing various software systems. This position includes cultivating robust communication with different vendors to facilitate effective collaborations. Using advanced methods, it involves analyzing financial operations and leveraging data-driven insights to craft comprehensive business reports encompassing vital areas like QA, Compliance, Auditing, and Client Relations/Agreements. This data-focused approach empowers enhanced decision-making and process refinement, resulting in overall efficiency improvements. Moreover, the role necessitates close interaction with all departments, with a particular focus on a collaboration with the marketing department. This collaboration ensures the seamless incorporation of innovative technology solutions, contributing to the organization's continued growth and success

Software Release Officer

eSense Software
Amman
07.2021 - 12.2022

Effectively coordinate and execute internal and development releases. Skillfully design, implement, and maintain well-structured automated CI/CD pipelines for streamlined code deployment, utilizing tools such as Azure DevOps and PowerShell. Actively monitor both Cloud and On-Premises servers, including IIS and various Windows services. Throughout my role as a Software Release Officer, I operated within the architecture team, directly reporting to the solution architecture. I worked closely with the development and QA teams to ensure the smooth functionality of environments, thus contributing to seamless operations

PHP Developer

Fikra For Business Development
Amman
01.2021 - 07.2021

Throughout the internship, I effectively made software changes according to specific design plans. I always followed the rules and steps for how applications should work and their quality standards. This experience helped me learn how to code well and maintain high-quality applications. It was a great chance to work on real coding projects and improve my skills in a practical way

Phone Maintenance Specialist

Dr.Fone
01.2017 - 09.2019

Education

Bachelor of Science - Software Engineering

Amman Arab University
Jordan - Amman
07.2021

M.D. - Computer Science

Amman Arab University
Jordan - Amman
08.2023

Certificate of Completion - Business Analytics

Harvard Business School Online
Boston, MA 02163, USA
06.2023

Skills

  • Data Warehousing
  • Banking
  • Continuous Integration and Continuous Delivery (CI/CD)
  • Microsoft SQL
  • Server
  • Powershell
  • Windows Services
  • Documentation
  • Self-directed Learning
  • Challenge
  • Driven
  • Web Applications
  • Data Analysis
  • Survey Development
  • Trend Monitoring
  • Team Collaboration
  • Documentation Management
  • Stakeholder Communication
  • Process Improvement
  • Sales and Marketing Support
  • BI Dashboards
  • Data Acquisition
  • Business Requirements

Certification

  • خطة استمرارية العمل
  • العملات الإفتراضية
  • مكافحة غسل الأموال
  • أساسيات العقوبات والحظر

Languages

Arabic
First Language
English
Upper Intermediate
B2

Timeline

Business Intelligence QA Analyst

Specialized Leasing Company, Housing Bank Group
01.2023 - Current

Software Release Officer

eSense Software
07.2021 - 12.2022

PHP Developer

Fikra For Business Development
01.2021 - 07.2021

Phone Maintenance Specialist

Dr.Fone
01.2017 - 09.2019

Bachelor of Science - Software Engineering

Amman Arab University

M.D. - Computer Science

Amman Arab University

Certificate of Completion - Business Analytics

Harvard Business School Online
Laith ELkhalaifa