KRISTINE VARDANYAN
Summary
I am a highly organized and efficient individual who is adept at multitasking and prioritizing tasks to meet deadlines and detail-oriented with strong organizational skills. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Specialist of Corporate Clients Outreach Unit
"Nairi Insurance" ILLC
02.2018 - Current
- Processed payments and other transactions by phone to help clients stay current on obligations
- Communicated solutions between clients and benefits providers to correct problems
- Negotiated terms, scope of services and budget for contracts, resulting in effective use of resources.
Service Operator
Haypost" CJSC
08.2017 - 02.2018
- Completed required paperwork within anticipated timeframes.
Education
Manual QA Engineer -
Business Development Group
03.2022 - 05.2022
Bachelor - Department of English For Cross- Cultural Commun
Yerevan State University
09.2013 - 05.2017
Skills
Technical Communication
Customer relations
Multitasking
Monitor quality control
Teamwork
Coordination
Problem-solving
Write technical reports
Coordinate testing
Analytical thinking
Certification
Certificate of Excellence for Manual QA
Timeline
Certificate of Excellence for Manual QA
05-2022
Manual QA Engineer -
Business Development Group
03.2022 - 05.2022
Specialist of Corporate Clients Outreach Unit
"Nairi Insurance" ILLC
02.2018 - Current
Service Operator
Haypost" CJSC
08.2017 - 02.2018
Bachelor - Department of English For Cross- Cultural Commun
Yerevan State University
09.2013 - 05.2017