Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khaled Kattom

Amman

Summary

Dynamic marketing and operations professional with a proven track record at Attention, enhancing sales and operational efficiency. Excelled in team leadership, fostering collaboration, and driving brand loyalty through innovative marketing strategies. Skilled in web analytics and customer service, achieving significant improvements in customer satisfaction and sales performance.

Overview

6
6
years of professional experience

Work History

Marketing Coordinator

Attention
10.2024 - Current
  • Increased sales through application of marketing program.
  • Collaborated with sales teams for successful product launches, driving consumer interest and demand.
  • Supervised a team of promoters, ensuring efficient project execution and overall success.
  • Developed aggressive marketing objectives for sales, ROI, and brand loyalty.
  • Trained new hires in best practices for field marketing promotion roles, fostering a strong culture of teamwork within the team.

Operations Supervisor

Attention
05.2024 - 06.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

IQOS Specialist

Attention, IQOS, Philip Morris
01.2024 - 04.2024
  • Spreading awareness among people about "Iqos" to attract their interest and improve sales
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.

Promoter

Attention, Philip Morris
05.2019 - 12.2023
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Boosted product sales by demonstrating product features and benefits during promotional events.
  • Identified potential marketing opportunities to increase brand awareness.

Education

BBA - Management Information Systems

Balqa'a Applied University
Salt, Jordan
12-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Detail-oriented
  • Planning and coordinating
  • Sales support
  • technical skills (Html,css,Java Script,php)
  • Software Quality assurance (manual,Automation)
  • MS office suite

Timeline

Marketing Coordinator

Attention
10.2024 - Current

Operations Supervisor

Attention
05.2024 - 06.2024

IQOS Specialist

Attention, IQOS, Philip Morris
01.2024 - 04.2024

Promoter

Attention, Philip Morris
05.2019 - 12.2023

BBA - Management Information Systems

Balqa'a Applied University
Khaled Kattom