Seda Asoyan
Yerevan
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
7
7
years of professional experience
Work History
Freelancer
World
Yerevan
01.2023 - 02.2024
- Identified needs of customers promptly and efficiently.
- Collaborated with team members to develop creative ideas for upcoming projects.
- Responded to customer inquiries and comments on social media platforms promptly.
Director
4Seasons
Yerevan
07.2020 - 08.2022
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
SMM Specialist
Selfish
Yerevan
05.2021 - 11.2021
- Engaged in conversations with customers online via direct messaging or public forums like Telegram and Instagram.
- Collaborated with marketing team members to develop creative concepts for campaigns.
- Responded promptly to any negative comments or reviews left by customers on social media profiles.
Sales Manager
4Seasons
Yerevan
03.2017 - 10.2018
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Greeted customers and provided assistance with product selection.
- Executed strategic sales plans to expand customer base and revenue.
Education
GED -
National Polytechnic University
Yerevan12-2020
Some College (No Degree) - Accounting And Finance
Artlar
YerevanSkills
- Customer Support
- Multitasking
- Time management abilities
- Self Motivation
- Problem-solving abilities
- Analytical Thinking
- Problem-solving aptitude
- Analytical Skills
- Teamwork and Collaboration
- Task Prioritization
Languages
Armenian
Native/ Bilingual
Russian
Professional
English
Professional
Timeline
Freelancer
World
01.2023 - 02.2024
SMM Specialist
Selfish
05.2021 - 11.2021
Director
4Seasons
07.2020 - 08.2022
Sales Manager
4Seasons
03.2017 - 10.2018
GED -
National Polytechnic University
Some College (No Degree) - Accounting And Finance
Artlar
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