Jum'a Suleiman

• Coordinated team activities and delegated tasks to ensure efficient completion of projects.
• Developed strategies for problem solving and conflict resolution among team members.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Maintained a positive work environment that promoted collaboration between team members.

• Managed smooth and effective communication among physicians, patients, families and staff.
• Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
• Negotiated prices and set up contracts to finalize sales agreements.
• Demonstrated medical products to new and existing customers.
• Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.
• Scheduled appointments with established and prospective customers to meet with and discuss corporate offerings.
• Answered customers' questions and addressed problems and complaints in person and via phone.
• Listened to customer needs to identify and recommend best products and services.
• Executed updated marketing plans to increase branding exposure, customer traffic and sales.
• Negotiated and closed deals with minimal oversight.
• Conducted market research to identify potential markets for existing products.
• Assisted in the development of sales strategies for existing products.
• Evaluated competitors' products and services to identify areas of improvement.
• Prepared reports on sales figures, competitor activities, and customer feedback.

I have worked since 2021 in promoting products of AVALON PHARMA, INNOTECH PHARMA .

• Developed solid understanding of customer operational challenges and other issues to address with impactful solutions.
• Wrote technical reports on test and analysis results and presented findings to stakeholders.
• Reviewed clinical data provided by employer to maintain latest industry knowledge and share with customers.
• Developed successful resolutions for issues that arose during field operations.
• Completed projects milestones on time by keeping team members on task and operating with efficiency.

I have worked since 2018 in promoting products of Dar Al Dawa, Pharma International, Mid Pharma, Nutridar(Formelac) with Pediatricians, Gynecologists, Dermatologists and General Physicians.

• Educated customers on product features and technical details to highlight benefits.
• Negotiated prices and set up contracts to finalize sales agreements.
• Wrote technical reports on test and analysis results and presented findings to stakeholders.

• Researched competitors by reading articles to understand market strategies, successes and opportunities.
• Coordinated with sales team staff to offer vital clinical and technical information.
• Sold products to medical and healthcare customers in Jordan.
• Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.

• Achieved sales goals by building successful professional relationships and providing exceptional service to customers.
• Managed smooth and effective communication among physicians, patients, families and staff.
• Negotiated prices and set up contracts to finalize sales agreements.
• Reviewed clinical data provided by employer to maintain latest industry knowledge and share with customers.