Janna Shushanyan
Client Manager
Yerevan
Overview
24
24
years of professional experience
1999
1999
years of post-secondary education
2
2
Languages
Work History
Administration Manager
Grace Forum Hotel
05.2023 - Current
- GraceForum Hotel – Receptionist
- Process guest arrivals and departures, issue keys and cards
- Answer, screen and forward incoming calls
- Responsible for the daily operation of the front desk
- Greet and welcome guests upon arrival
- Provide guests with information about the hotel, services, and amenities
- Create, update and maintain guest database
- Resolve customer complaints and ensure their satisfaction
- Ensure front desk policies are followed
Foreign Real Estate Manager
Best Real Estate Agency
01.2017 - 01.2020
- Consulting clients who wish to purchase foreign real estate
- Selection of facilities, consulting, negotiations
- Working with developers and property owners
Client Manager
Gabetti Real Estate LLC
01.2016 - 01.2017
- Consulting clients on the foreign real estate market (Italy, Montenegro)
- Managing the full cycle of the transaction
- Establishing partnerships with owners and developers
- Searching for new partners, building and maintaining strong and long-term relationships with partners
- Maintaining and timely updating the real estate database, immigration programs, as well as other related information for clients
- Conducting presentations for partners and clients, participating in exhibitions and thematic seminars
Foreign Real Estate Manager
Premium Group LL Overseas Real Estate
01.2012 - 01.2016
- Consulting clients on issues of buying, selling, foreign real estate
- Negotiating, working with clients, holding presentations
- Organizing seminars and participating in them
- Organizing a client trip to inspect a property
- Working with an existing client database
Trade Marketing Manager
Estee Lauder LLC
01.2001 - 01.2010
- Company Overview: Beauty Products, Skin Care & Makeup
- Development of mechanics and implementation of partner projects to attract instore new traffic
- Development and implementation of cross-promotional activities, marketing campaigns, email newsletters
- Experience interacting with a team of developers, designers, product managers
- Analysis of the effectiveness of promotional campaigns, preparation of reports on project implementation
- Visual design of promotional campaigns at points of sale
- Coordination of the work of sales personnel
- Monitoring the activity of competitors by category Beauty Products, Skin Care & Makeup
Education
Moscow State Institute of International Relations - Markering
Moscow State Institute of International Relations
Moscow,RussiaSkills
Communication
Interpersonal Skills
Networking
Relationship skills
Teamwork
Self Management
Personal Information
- Armenia
- Russian Federation
- Date of Birth: 01/18/74
- Gender: Female
- Marital Status: Single
Timeline
Administration Manager
Grace Forum Hotel
05.2023 - Current
Foreign Real Estate Manager
Best Real Estate Agency
01.2017 - 01.2020
Client Manager
Gabetti Real Estate LLC
01.2016 - 01.2017
Foreign Real Estate Manager
Premium Group LL Overseas Real Estate
01.2012 - 01.2016
Trade Marketing Manager
Estee Lauder LLC
01.2001 - 01.2010
Moscow State Institute of International Relations - Markering
Moscow State Institute of International Relations