Janna Shushanyan
Client Manager
Yerevan
Overview
24
24
years of professional experience
1999
1999
years of post-secondary education
2
2
Languages
Work History
Administration Manager
Grace Forum Hotel
05.2023 - Current
- GraceForum Hotel – Receptionist
- Process guest arrivals and departures, issue keys and cards
- Answer, screen and forward incoming calls
- Responsible for the daily operation of the front desk
- Greet and welcome guests upon arrival
- Provide guests with information about the hotel, services, and amenities
- Create, update and maintain guest database
- Resolve customer complaints and ensure their satisfaction
- Ensure front desk policies are followed
Foreign Real Estate Manager
Best Real Estate Agency
01.2017 - 01.2020
- Consulting clients who wish to purchase foreign real estate
- Selection of facilities, consulting, negotiations
- Working with developers and property owners
Client Manager
Gabetti Real Estate LLC
01.2016 - 01.2017
- Consulting clients on the foreign real estate market (Italy, Montenegro)
- Managing the full cycle of the transaction
- Establishing partnerships with owners and developers
- Searching for new partners, building and maintaining strong and long-term relationships with partners
- Maintaining and timely updating the real estate database, immigration programs, as well as other related information for clients
- Conducting presentations for partners and clients, participating in exhibitions and thematic seminars
Foreign Real Estate Manager
Premium Group LL Overseas Real Estate
01.2012 - 01.2016
- Consulting clients on issues of buying, selling, foreign real estate
- Negotiating, working with clients, holding presentations
- Organizing seminars and participating in them
- Organizing a client trip to inspect a property
- Working with an existing client database
Trade Marketing Manager
Estee Lauder LLC
01.2001 - 01.2010
- Company Overview: Beauty Products, Skin Care & Makeup
- Development of mechanics and implementation of partner projects to attract instore new traffic
- Development and implementation of cross-promotional activities, marketing campaigns, email newsletters
- Experience interacting with a team of developers, designers, product managers
- Analysis of the effectiveness of promotional campaigns, preparation of reports on project implementation
- Visual design of promotional campaigns at points of sale
- Coordination of the work of sales personnel
- Monitoring the activity of competitors by category Beauty Products, Skin Care & Makeup
Education
Moscow State Institute of International Relations - Markering
Moscow State Institute of International Relations
Moscow,RussiaSkills
Communication
Interpersonal Skills
Networking
Relationship skills
Teamwork
Self Management
Personal Information
- Armenia
- Russian Federation
- Date of Birth: 01/18/74
- Gender: Female
- Marital Status: Single
Timeline
Administration Manager
Grace Forum Hotel
05.2023 - Current
Foreign Real Estate Manager
Best Real Estate Agency
01.2017 - 01.2020
Client Manager
Gabetti Real Estate LLC
01.2016 - 01.2017
Foreign Real Estate Manager
Premium Group LL Overseas Real Estate
01.2012 - 01.2016
Trade Marketing Manager
Estee Lauder LLC
01.2001 - 01.2010
Moscow State Institute of International Relations - Markering
Moscow State Institute of International Relations
Similar Profiles
Hailey FisherHailey Fisher
Registered Practical Nurse at Hotel Dieu Grace HealthcareRegistered Practical Nurse at Hotel Dieu Grace Healthcare
Bhumi SoniBhumi Soni
Subacute Rehab Physical Therapist at Hotel Dieu Grace HealthcareSubacute Rehab Physical Therapist at Hotel Dieu Grace Healthcare
Jeongho ParkJeongho Park
Commis Chef at Western Grace HotelCommis Chef at Western Grace Hotel
Ani GalstyanAni Galstyan
FRONTEND DEVELOPER at MicroBiz Cloud Point of SaleFRONTEND DEVELOPER at MicroBiz Cloud Point of Sale
Ruben MkrtchyanRuben Mkrtchyan
Real Estate Agent at Express RealityReal Estate Agent at Express Reality