Hripsime Martirosyan
Administrator
London,Dagenham
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure Administrator position. Open to any position that aligns with skills and experience, excellent ability to retain new information. Ready to help team achieve company goals. Maintaining and handling communication in fast and effective way, calmly explaining and solving problems. Skilled with using required systems and completing tasks.
Overview
7
7
years of professional experience
19
19
years of post-secondary education
Work History
Medical Receptionist, Administrator
Health Clinic, Lifeline Recruitment Services
London
04.2023 - Current
- Typing of medical reports and audio typing
- Dealing with telephone enquiries from hospital staff and patients
- Setting appointments via telephone more than 50
- Maintain a high appointment setting rate
- Provide high quality service to support clinical teams
- Use information systems such as EMIS, system one,
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Helped patients complete necessary medical forms and documentation.
- Answer incoming calls per day politely and timely, recording accurate messages and quickly following up on enquiries
- Complete tasks and document.
Cybersecurity
Remotely Digital Contact Centre
London
10.2023 - 04.2024
- Handle correspondence
- Answer high volume of calls and route phone calls daily about 70+
- Schedule appointments and meetings
- Coordinate and collaborate effectively with technical teams
- Assist with enquiries and complete data and connectivity, verifying IDs and necessary verifications.
- Implemented cybersecurity measures, ensuring the protection of sensitive company data.
- Incident response, Security Incident Handling and Response.
- Network Security Control Access
- Firewall security system to prevent unauthorized access into or out of a computer network.
Boots Pharmacy - London, Limehouse, City of London
10.2017 - 10.2018
- Restock shelves and prepare expired drugs for return
- Support chemist in preparing 50+ prescriptions daily
- Review order information against computer database
- Prepare medication labels with item name and quantity.
Education
LEVEL 3 EXTENDED DIPLOMA: Medical science/Biomed - Medical, Diploma
City of Westminster College
London 04.2001 - 05.2020
Level 3 Cyber Security and Networking cybersecurity and networking - undefined
B2W group training London
Award Digital Contact Centre op and cybersecurity Contact centre and cybersecurity - undefined
B2W group training London
Skills
Support quarries over the phone
Teamwork and Collaboration
Attention to Detail
Data analysis (data collection, quantitative, qualitative) Assist with data entry, updating candidate and client records, and running reports as needed to support
Fault diagnosis and repair, cyber security testing, vulnerabilities, and controls
Problem-solving
Maintain a positive friendly attitude patiently
Microsoft Office
Filing medical documentation
Organizational Skills
Effective Communication Skills
Filing medical documentation
Timeline
Cybersecurity
Remotely Digital Contact Centre
10.2023 - 04.2024
Medical Receptionist, Administrator
Health Clinic, Lifeline Recruitment Services
04.2023 - Current
Boots Pharmacy - London, Limehouse, City of London
10.2017 - 10.2018
LEVEL 3 EXTENDED DIPLOMA: Medical science/Biomed - Medical, Diploma
City of Westminster College
04.2001 - 05.2020
Level 3 Cyber Security and Networking cybersecurity and networking - undefined
B2W group training London
Award Digital Contact Centre op and cybersecurity Contact centre and cybersecurity - undefined
B2W group training London
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