Hind Al Aqrabawi

• Coordinated office events, seminars and meetings for staff and Board members.
• Organized and updated databases, records and other information resources.
• Negotiated and executed contracts on behalf of department.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Gained extensive knowledge in data entry, analysis and reporting.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Supported executive staff members with calendar management, travel arrangements, accommodation and meeting coordination.
• Efficiently supervised filing, sorting and handling incoming and outgoing mail.

• Oversaw and managed hiring process and assisted human resources.
• Participated in recruitment and selection process for new hires.
• Converted employee status from temporary to permanent.
• Set up orientations and initial training for new employees.
• Coordinated and set up meeting materials, presentations and audiovisual systems.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Coordinated performance management processes, assisting managers in setting clear objectives for their teams and individuals alike.
• Studied research and trends on best practices in HR field.

project coordinator for Middle East Response to Tuberculosis, Malaria, and HIV Project (MER2) funded by International Organization for Migration (IOM).

• Kept corporate and client information confidential, adhering to data safety measures.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Established rapport and engaged with stakeholders to build lasting professional relationships.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Wrote technical narratives to document processes and design changes.
• Monitored project progress, identified risks and took corrective action as needed

• Performed administrative duties such as answering and directing phone calls, organizing appointments, planning meetings, and maintaining filing system.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Created and maintained databases to track and record customer data.
• Executed record filing system to improve document organization and management.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

• Taught English at Shmeisani Academy.