Haneen Batarseh
Jordan,AM
Summary
Strategic professional in human resources management known for high productivity and efficient task completion. Possess specialized skills in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Capital Senior Consultant
Devoteam Middle East
Jordan
01.2025 - Current
- Capability assessment and mapping.
- Learning and development.
- Performance management.
- Talent Management.
- Facilitated career development workshops for employees at all levels of the organization.
- Create customized career plans with objectives and competencies for individuals based on their role, experience, and expectations.
- Provided guidance on employee relations issues such as performance management, disciplinary action, conflict resolution.
- Create high-level analysis and dashboards.
- Researched best practices in performance management processes and procedures.
- Developed and implemented customer performance management processes to ensure maximum efficiency in service delivery.
Human Capital Consultant
Devoteam Middle East
Jordan
05.2022 - Current
- I handle diverse responsibilities crucial to the organization's success, including onboarding new hires, managing health insurance enrollment, handling Qiwa contracts, and promoting employee well-being and satisfaction.
- Oversee probationary periods, and many other roles contributing to the organization's growth and success.
- Employee's health insurance, personal data, and needed letters.
HR Intern
KPMG
Jordan
12.2021 - 05.2022
- Responsible for employees' documents, profiles, and letters.
- Responsible for assigning objectives and competencies to employees based on their roles and grades in the system.
- Assisted with the recruitment process by conducting initial phone screens and scheduling interviews.
- Analyzed resumes to assess qualifications for open positions.
- Managed the onboarding process for new hires, including orientation and paperwork completion.
- Organized events such as orientations, training sessions, benefits fairs.
Human Resources Intern
United Nations - ETC (ESCWA Technology Centre)
07.2021 - 12.2021
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Identified and analyzed industry or geographic trends with business strategy implications.
- Established standard procedures for labeling, validating, and verifying accuracy of data annotations.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Trained machine learning models with labeled training datasets to optimize performance of automated annotation systems.
Education
Bachelor's of Business - Business Administration
Princess Sumaya University For Technology (PSUT)
Amman, Jordan01.2022
Highschool - Tawjeehi - Literature stream
Rosary Collage School
Amman, Jordan01.2018
Skills
- Performance management
- Learning and development
- Talent management
- Power BI dashboards
- Capability assessment
- Data analysis
- Employee relations
- Career development
- Microsoft Excel
Affiliations
- Model United Nations (MUN), PSUT, 02/01/21
- HR Advanced Course, The Hope International, 01/01/22 - 02/01/22
- HR Course, The Hope International, 10/01/21 - 11/01/21
Languages
- Arabic - Native
- English - Fluent
- French - Basic
Certification
- SHRM CP Certified - SHRM Org 2024 - 2027
- Talent Management Practitioner - TMI - 2024
- Delf A1 & A2 Certifications, French Language - 2016
- ICDL/ECDL Certificate, Microsoft Office, and Computer, 2014
Timeline
Human Capital Senior Consultant
Devoteam Middle East
01.2025 - Current
Human Capital Consultant
Devoteam Middle East
05.2022 - Current
HR Intern
KPMG
12.2021 - 05.2022
Human Resources Intern
United Nations - ETC (ESCWA Technology Centre)
07.2021 - 12.2021
Bachelor's of Business - Business Administration
Princess Sumaya University For Technology (PSUT)
Highschool - Tawjeehi - Literature stream
Rosary Collage School
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