Hala Jadallah
Business Administration
Amman
Summary
Dynamic professional with a proven track record at Arab Bank, excelling in customer service and problem-solving. Demonstrated leadership and teamwork, enhancing customer satisfaction and resolving disputes efficiently. Skilled in leveraging computer skills for effective communication, ensuring high-quality service delivery without exceeding established timeframes.
Overview
3
3
Certifications
Work History
Call Center
Arab Bank
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Leveraged strong communication skills to provide clear explanations of complex technical issues to non-technical stakeholders.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Loulout Tareq School
Amman 05.2001 -
Bachelor of Business Administration -
The Hashemite University
Zarqa, Jordan 05.2001 -
Skills
Team Leadership
Languages
Arabic
Native language
English
Advanced
C1
Certification
ICDL
Timeline
Call Center
Arab Bank
06.2024 - Current
High School Diploma -
Loulout Tareq School
05.2001 -
Bachelor of Business Administration -
The Hashemite University
05.2001 -
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