HAKOB HOVHANNISYAN
Yerevan, Armenia
Summary
I am a young Economist seeking a full-time position in the field of Business Consultancy, Sales Management, and Human Resources. With extensive experience as a Sales Manager and B2B Manager, I am thirsty for acquiring new skills, always open to changes and opportunities, and highly sociable. Creative and innovative, gifted at devising and leading projects, and committed to driving success in any organization.
Overview
9
9
years of professional experience
Work History
B2B Sales Representative
4U.am
07.2024 - Current
- Provided valuable feedback from customers to inform product development efforts.
- Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
- Managed the portfolio of accounts, ensuring timely follow-up on leads and maintaining accurate records in CRM system.
B2C/B2B Sales Manager
Kia Motors Armenia
03.2024 - 06.2024
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
B2B Sales Executive
Arios Group LLC
01.2022 - 03.2024
- Exceeded quarterly sales targets consistently through effective territory management and strategic planning.
- Streamlined sales processes to increase efficiency, saving time and resources for the company.
- Increased B2B sales by cultivating strong relationships with key decision-makers and stakeholders.
Branch Owner/ Operation & Problem Solving Manager
HCH Trucking INC at Arios Group LLC
01.2022 - 03.2024
- Directed daily operations with strong focus on efficiency and resource management.
- Drove teams to achieve or exceed business KPIs through ongoing motivation and incentives.
- Built favourable partnerships with industry leaders through networking at industry events.
Training Manager
Arios Group LLC
01.2022 - 01.2024
- Planned and led training programmes on staff development.
- Recruited, hired and provided training for new trainers to complement workforce.
Team Lead/ Operation Manager
V&R Capital LLC
02.2021 - 01.2022
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Call Centre Supervisor
V&R Capital LLC
01.2020 - 02.2021
- Maintained excellent customer service by proactively answering Calls and solving all problems.
- Kept management up-to-date on recurring issues, customer complaints and employee matters through reports.
Lecturer
ASUE Armenian State University of Economics (ASUE) Gyumri Branch
01.2019 - 05.2020
- Course of Management
- Running Lectures, Recitations, Lab sessions and Checking Homework/Assignments/Exam papers.
Intern
Dilijan Brewery
01.2018 - 01.2018
- Assistance in daily financial operations and accounting activities
- Involvement in daily routine in supplier and provision department.
Problem Loans Manager
FINCA Universal Credit Organization Armenia
01.2017 - 06.2017
- Awareness and control of problematic loans
- Analysis of the reasons for delays in payments
- Scheduling loan payment timetables.
Purchasing Manager
Beeline Armenia
01.2016 - 01.2016
- Intern in the Purchasing Department
- Dealing and managing problems related to purchases made.
Education
Teaching Fellowship Course -
CERGE - El
Prague, Czech Republic01.2020
M.D. - Economics in Math
International School of Economics At TSU (ISET)
Tbilisi07.2019
BA in Management, Majoring in Crisis Management - Crisis Management
Armenian State University of Economics (ASUE)
Yerevan, ER06.2017
Skills
- Team Leadership
- Communication
- Active Listening
- Critical Thinking
- Problem Solving
- Adaptability
- Time Management
- Financial reporting
- Staff Development
- Internal controls and audits
- Business Development
- Operations Management
Languages
Armenian
First Language
English
Advanced
C1
Russian
Upper Intermediate
B2
Timeline
B2B Sales Representative
4U.am
07.2024 - Current
B2C/B2B Sales Manager
Kia Motors Armenia
03.2024 - 06.2024
B2B Sales Executive
Arios Group LLC
01.2022 - 03.2024
Training Manager
Arios Group LLC
01.2022 - 01.2024
Branch Owner/ Operation & Problem Solving Manager
HCH Trucking INC at Arios Group LLC
01.2022 - 03.2024
Team Lead/ Operation Manager
V&R Capital LLC
02.2021 - 01.2022
Call Centre Supervisor
V&R Capital LLC
01.2020 - 02.2021
Lecturer
ASUE Armenian State University of Economics (ASUE) Gyumri Branch
01.2019 - 05.2020
Intern
Dilijan Brewery
01.2018 - 01.2018
Problem Loans Manager
FINCA Universal Credit Organization Armenia
01.2017 - 06.2017
Purchasing Manager
Beeline Armenia
01.2016 - 01.2016
Teaching Fellowship Course -
CERGE - El
M.D. - Economics in Math
International School of Economics At TSU (ISET)
BA in Management, Majoring in Crisis Management - Crisis Management
Armenian State University of Economics (ASUE)
Similar Profiles
Milton Javier Camelo ArangoMilton Javier Camelo Arango
Full Stack Engineer at NearsureFull Stack Engineer at Nearsure
Nareg ShahnazarianNareg Shahnazarian
Executive Project Manager at Tana Partez LLCExecutive Project Manager at Tana Partez LLC
Shahane Aleksanyan, MBA, CIMAShahane Aleksanyan, MBA, CIMA
Chief Finance Officer at Base Metals CJSC - cooper and molybdenum mine with more than 1200 employeesChief Finance Officer at Base Metals CJSC - cooper and molybdenum mine with more than 1200 employees