Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Feras Maen Sabri

Amman

Summary

Accomplished Retention Supervisor at Black Oasis with extensive experience in client recovery and engagement, achieving enrollment of over $1.3M monthly. Demonstrates expertise in negotiation and data analysis while leading teams to implement effective sales strategies in high-pressure environments. Proficient in utilizing SAP HANA and Power BI for impactful data visualization. Committed to advancing client satisfaction and driving organizational performance.

Overview

3
3
years of professional experience

Work History

Retention Supervisor

Black Oasis
Amman
01.2025 - Current

Currently lead the most critical department in the company, focused on retaining high-risk clients attempting to cancel their debt relief programs.

Utilize deep product knowledge, strategic communication, and problem-solving to recover accounts and maintain long-term client engagement.

Sales Manager

Black oasis
Amman
04.2024 - 12.2024

Promoted for top-tier performance and leadership as an Account Manager.

Managed a sales team, guided strategy, and maintained personal conversion rates of 25%, enrolling ~$1.3M in unsecured debt monthly.

Focused on team performance, training, and driving consistent revenue in a high-pressure, commission-based environment.

Account Manager

Black oasis
Amman
11.2022 - 04.2024

Handled U.S.-based debt relief accounts by evaluating client needs and selling tailored financial solutions.

Maintained a 25% close rate and consistently enrolled over $1.3M in unsecured debt monthly, clearing ~$1M.

Developed strong negotiation, financial advisory, and client relationship management skills.

BI Consultant

Advanced Business Solutions
Amman
06.2022 - 10.2022
  • Company Overview: Helping Businesses Run Better with SAP Business One.
  • Using Crystal Report to Create Reports and Layouts.
  • Fetch Data using SQL/ SAP HANA Language to Create meaningful information for clients.
  • Familiar with cloud environments
  • Using Power Bi to Visualize data
  • On-Call with the clients to assist them with the System
  • Create Stored Procedures and Alerts for Clients
  • Make Use of SAP Business one and have a good understanding of Business Cycles and Processes
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Helping Businesses Run Better with SAP Business One.

Education

Bachelor Degree - Business Information Technology

Princess Sumaya University For Technology
Amman
06-2022

IGCSE and A-LEVELS -

AL Ansar International School
Sharjah, UAE
01.2017

Skills

  • Microsoft Office 365
  • Word
  • PowerPoint
  • Excel
  • SQL
  • Python
  • C
  • C
  • SAP B1
  • Oracle Databases
  • SAP HANA
  • Crystal Reports
  • Power BI
  • Data Visualization
  • IBM
  • Client retention
  • Account recovery
  • Financial advising

Languages

Arabic
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Retention Supervisor

Black Oasis
01.2025 - Current

Sales Manager

Black oasis
04.2024 - 12.2024

Account Manager

Black oasis
11.2022 - 04.2024

BI Consultant

Advanced Business Solutions
06.2022 - 10.2022

Bachelor Degree - Business Information Technology

Princess Sumaya University For Technology

IGCSE and A-LEVELS -

AL Ansar International School
Feras Maen Sabri